also my new wallet got locked out and i have 2 fac setup , but its a good wallet with low fees but the support is worse they haven't replied in more than 4-5 months now.
i have about 0.0001 btc there almost all of my wallets get hacked but block.io is safe with two fac turned on , but the support is frustating .!!!
weeks ok but months.
you must be kidding me , i heard the guy who had 2 bitcoins got fast support , lol i think they only process peoples request who they can get high fees from.
i don't know and have no hope if i am ever gonna get my btc back
!!!
i hope i will just choose a new wallet with 2 fac for my next btc ventures.