Trading stopped since 24.11, no response from support. This seems to be a pure scam, what a shame
Did you ever hear back?
They never responded to my messages yet I was able to withdraw my coins after 3 weeks they were pending withdrawal. So happy to have quit this garbage.
Thank you. I never got any response to my facebook, twitter, email or phone calls. But I did get my funds, approx $2000 USD in BTCZ sent to me after one week. I am happy its over. Again I never accused them of being shady but if they want to run an exchange they need to be quick.