Bitcoin-24 withdraw never confirmed, lost bitcoins?

[wuala]

Hi all.
I bought some bitcoins in "Bitcoin-24", and I made a withdraw to a new just created wallet.
The problem is that I made 3 transactions, and they are still unconfirmed (>24 hours):

https://blockchain.info/address/1PzfofXKppaSee3uQ7RggtpDKHRGHTDsPS

I watched the hot wallet of Bitcoin-24, to look for more unconfirmed transactions:

https://blockchain.info/es/address/1BTC24yVKQdQNAa4vX71xLUC5A8Za7Rr71?offset=150&filter=0

and I have noticed that from this transaction: https://blockchain.info/es/tx/89c4a8c2e9b2720424c0f23a74cb235f9d5aca01e3e07cb9b84340753ac27350

there are a group of 27 transactions (bitcoin withdraws from the hot wallet of bitcoin-24)
that still are unconfirmed.


Anyone can help me?

Thanks and best regards
wuala

[1713254194]

1713254194

[1713254194]

1713254194

[1713254194]

1713254194

[1713254194]

1713254194

[Bitinvestor]

Did you contact BTC-24? This happened to me on various exchanges and it always got resolved soon after I contacted them.