[2016-08-12] BS: Insurers to adopt robotic process, blockchain technologies

Insurers to adopt robotic process, blockchain technologies

http://www.business-standard.com/article/news-ians/insurers-to-adopt-robotic-process-blockchain-technologies-116081201167_1.html

Indian insurers should adopt technologies like robotic process automation, blockchain technology, Internet of Things (IoT) and others to improve their processses and re-configure the insurance business model, states a joint study by Confederation of Indian Industry (CII) and EY.

According to the study titled Insurer of the Future, robotic process automation can replicate human behaviour and execute non-judgemental sequence of activities helping insurers to automate client servicing activities, said CII in a statement issued on Friday.