Yes please do get the picture:). Be interested to see if it's the same board you sent in. Should be easy enough to tell for as shitty as these seem to be put together. Ie the heat sinks look like a kid put them on and if it's the case of human putting them on they will all be different. Please get the pic
BR
Edit it should be mandatory to open and inspect the miner prior to use. If the heat sinks aren't aligned properly you will have overheating but only on a few chips. Those chips burn up and bitmain Doesn't have to honor warranty. What a shit!
Where is the picture with high resolution and with a serial number and damage ?
Customer Service-Overseas Today at 11:11
Dear customer,
Sorry to keep you wait.
As you can see in the attachment, two heat sinks of the hash board dropped off, which lead to the PIN lost in circuits board. The hash board is likely to be hit in transit.
Our engineer have tried their best, but it is no use. It can not be repaired anymore.
We suggest you to make a claim to your logistics agent.
Please find our returning policy in the attachment.
Yours respectfully,
Quentin
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View original size - Click on the picture..............................................................................
My answer to Bitmain You're lying.
I want proof that this is my hashchboard. High resolution image os whole haschboard, which also shows the serial number,
It is not possible, that whit transport was off the radiator or radiator with chips.
Before packing tI carefully checked all radiators on the on the side . All were tight.
With My package was not possible for them to become damaged during transport.
It possible that your engineer making injury during repair, or this is or it is not my blade. I want to warranty repair or replacement.
I have in my side fulfilled all the terms of the warranty..
first I want new and better picture with serial to prove that it is my haschboard.