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Author Topic: bitcoinstore.com fulfillment/support issues [resolved]  (Read 856 times)
Bugpowder (OP)
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March 28, 2013, 05:11:56 PM
Last edit: March 29, 2013, 03:46:29 PM by Bugpowder
 #1

Issue resolved. Thanks!
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March 28, 2013, 06:51:03 PM
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glad I saw this, I was about to place an order there. Now I will wait until you hear back from them.
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March 29, 2013, 01:10:08 AM
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What is your order number?
Did you know we have a phone number listed right on our website www.bitcoinstore.com so people who have issues can call to find out the status?
1 (888) 586-6083
Give us a call,  or email me at roger at bitcoinstore.com and I will get things taken care of for you.

Bugpowder (OP)
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March 29, 2013, 01:28:05 AM
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What is your order number?
Did you know we have a phone number listed right on our website www.bitcoinstore.com so people who have issues can call to find out the status?
1 (888) 586-6083
Give us a call,  or email me at roger at bitcoinstore.com and I will get things taken care of for you.

Thanks for the feedback.  I have sent multiple messages on the contact us form, asking for emails back but got nothing. I didn't see the phone and email address at the bottom of the page. I'll shoot you an email now and report back.

To be clear, I really want bitcoinstore to succeed, that's why I placed an order early, and was planning on making a big ticket purchase upon successful fulfillment.  I've only heard good things so far.

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March 29, 2013, 01:35:12 AM
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FWIW, I've ordered from bitcoinstore.com and had no problems with delivery.
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March 29, 2013, 01:35:56 AM
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What is your order number?
Did you know we have a phone number listed right on our website www.bitcoinstore.com so people who have issues can call to find out the status?
1 (888) 586-6083
Give us a call,  or email me at roger at bitcoinstore.com and I will get things taken care of for you.

Thanks for the feedback.  I have sent multiple messages on the contact us form, asking for emails back but got nothing. I didn't see the phone and email address at the bottom of the page. I'll shoot you an email now and report back.

To be clear, I really want bitcoinstore to succeed, that's why I placed an order early, and was planning on making a big ticket purchase upon successful fulfillment.  I've only heard good things so far.



On Average it takes about 2 or 3 days for a customer to receive their order. (Sometimes it is the very next day)
If you haven't gotten yours after 2 or 3 weeks,  there is definitely a problem with your order.

I look forward to taking care of this for you.

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April 09, 2013, 09:41:42 AM
 #7

FWIW, I've ordered from bitcoinstore.com and had no problems with delivery.

I am going to give them a try today. Will let you know how it goes!

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