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SatoshiDice problem
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Topic: SatoshiDice problem (Read 606 times)
aleksden
(OP)
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SatoshiDice problem
September 14, 2016, 05:10:21 AM
#1
Hi guys!
sorry for my bad english, but I have a problem and need help.
What to do and where to write. SatoschiDicy not allowed to enter my account. He writes an incorrect password. In a letter to the post office to recover the password is not sent. How to be and what to do in such a situation. Password I have not changed, and exactly 100% can not make a mistake. Thank you.
steven0021
Hero Member
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Activity: 629
Merit: 501
Experientia docet
Re: SatoshiDice problem
September 14, 2016, 05:42:56 AM
#2
If you're looking for help I suggest you go to your local board. No offense but your post is hard to understand, we'd end up guessing what your problem is.
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aleksden
(OP)
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Activity: 14
Merit: 0
Re: SatoshiDice problem
September 14, 2016, 05:51:06 AM
#3
my problem - I can not log in to your account. They write that my password is wrong. I'm trying to restore it, but they do not send a letter to my e-mail for this purpose.
OpenTalkLab
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Activity: 280
Merit: 250
Re: SatoshiDice problem
September 14, 2016, 05:52:53 AM
#4
Quote from: aleksden on September 14, 2016, 05:51:06 AM
my problem - I can not log in to your account. They write that my password is wrong. I'm trying to restore it, but they do not send a letter to my e-mail for this purpose.
Did you send email to support about this issue? Sent email to support first.
aleksden
(OP)
Newbie
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Activity: 14
Merit: 0
Re: SatoshiDice problem
September 14, 2016, 05:58:19 AM
#5
Yes of course, I did it in the first place. But they are silent.
torry28
Legendary
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Activity: 1680
Merit: 1001
Re: SatoshiDice problem
September 14, 2016, 06:31:08 AM
#6
OP, did you tried to post in satoshidice official thread about your problem
https://bitcointalk.org/index.php?topic=77870.0?
or Pm this guy
https://bitcointalk.org/index.php?action=profile;u=416847
?
aleksden
(OP)
Newbie
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Activity: 14
Merit: 0
⇾
Re: SatoshiDice problem
September 14, 2016, 06:48:52 AM
#7
No
Thank you, I will write them
vannaria
Member
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Activity: 71
Merit: 10
Re: SatoshiDice problem
September 14, 2016, 08:10:44 AM
#8
Quote from: aleksden on September 14, 2016, 06:48:52 AM
No
Thank you, I will write them
at least they see your account is still there ... but you have some funds deposited?
aleksden
(OP)
Newbie
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Activity: 14
Merit: 0
Re: SatoshiDice problem
September 14, 2016, 08:22:15 AM
#9
yes there is, and I'm worried. I played on the website, came out, whatch the film, but when i returned - password wrong
vannaria
Member
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Activity: 71
Merit: 10
Re: SatoshiDice problem
September 14, 2016, 09:11:26 AM
#10
Quote from: aleksden on September 14, 2016, 08:22:15 AM
yes there is, and I'm worried. I played on the website, came out, whatch the film, but when i returned - password wrong
I have a small doubts... maybe you use an account just created ?
Like 777 coin you can play just when you go there (with a credential created ad hoc) and when you log out you lose your info...
This is not your scenario? But anyway sounds strange you aren't able to log in
with your credentials
aleksden
(OP)
Newbie
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Activity: 14
Merit: 0
Re: SatoshiDice problem
September 14, 2016, 09:17:03 AM
#11
Oh no, this was no problem until today, I played before on my data and account
luxuryvilla
Full Member
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Activity: 129
Merit: 100
Re: SatoshiDice problem
September 14, 2016, 10:42:16 AM
#12
You should contact support, and your password is compromised, it is permanent loss. Do you have 2 FA there?
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aleksden
(OP)
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Activity: 14
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Re: SatoshiDice problem
September 14, 2016, 11:02:05 AM
#13
I tried to contact customer service, but they are silent.....Sorry, what is "2 FA there"-? Thx
numanoid
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Re: SatoshiDice problem
September 14, 2016, 11:14:04 AM
#14
Quote from: aleksden on September 14, 2016, 11:02:05 AM
I tried to contact customer service, but they are silent.....Sorry, what is "2 FA there"-? Thx
2FA means Two Factor Authentication, so if you already attach your account with that, your account should be more "safe" rather than just using password.
Hope you can get your account back
aleksden
(OP)
Newbie
Offline
Activity: 14
Merit: 0
Re: SatoshiDice problem
September 14, 2016, 11:24:15 AM
#15
I hope so too. But I do not understand why the tacit support. I wrote him three letters. If they have a problem, say it .... but is silent on its part, it is not a good idea. The site works now, and the people there are playing. I do not understand......
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