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Author Topic: Antminer S9 Warranty Seal?  (Read 749 times)
mg3dprinting
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October 10, 2016, 02:06:29 PM
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Hello,

Does anybody know where the warranty seal is located? I looked in the obvious places, but did not see anything.  I see a sticker with a warranty number, but it is not sealing anything. I am in the process of returning a miner and they said the seal must be intact for refund. I want to document that the seal is in fact sealed before returning.

Thanks for the help!
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NotFuzzyWarm
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October 10, 2016, 02:16:12 PM
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Looking at the exhaust end of the miner the seal is usually covering the top-left screw which holds the end plate onto the case. It is a thin blue/white sticker.

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mg3dprinting
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October 10, 2016, 02:20:43 PM
 #3

Looking at the exhaust end of the miner the seal is usually covering the top-left screw which holds the end plate onto the case. It is a thin blue/white sticker.

Thanks for the reply. That's where I figured it would be, but I see nothing. Should I be concerned that warranty seal was not placed or already removed?

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October 10, 2016, 05:31:45 PM
 #4

Looking at the exhaust end of the miner the seal is usually covering the top-left screw which holds the end plate onto the case. It is a thin blue/white sticker.

Thanks for the reply. That's where I figured it would be, but I see nothing. Should I be concerned that warranty seal was not placed or already removed?
Ah, yes. If this miner was bought directly from Bitmain take a pic of it and let them know before sending it to them so this matter is clarified first.

For bitcoin to succeed the community must police itself - Joshua Zipkin aka Joshua Alexander leaked AMT A1 miner skype chats
How a miner mfgr SHOULD operate: HaggsFIN trip to Canaan My info useful? Donations welcome! 1Fuzzyk398kDWVjuC5qPX5v6CjSkvbgAbd
-Support Sidehacks miner development. Donations to:   1BURGERAXHH6Yi6LRybRJK7ybEm5m5HwTr
mg3dprinting
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October 10, 2016, 05:36:05 PM
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Looking at the exhaust end of the miner the seal is usually covering the top-left screw which holds the end plate onto the case. It is a thin blue/white sticker.

Thanks for the reply. That's where I figured it would be, but I see nothing. Should I be concerned that warranty seal was not placed or already removed?
Ah, yes. If this miner was bought directly from Bitmain take a pic of it and let them know before sending it to them so this matter is clarified first.


Yes, it was purchased through Bitmain's Amazon Store. Thanks for the suggestion.
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October 10, 2016, 05:54:53 PM
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I wasn't aware they had an amazon store I thought they only sold direct through their website  Huh

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MyRig
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October 10, 2016, 07:24:07 PM
 #7

without going too much in details, for future reference, please BE EXTREMELY CAREFUL when you are removing screws from the unit or installing after market items for system's physical modification. 

Loss of the warranty seal = Loss of the warranty seal 

It is there to validate no intrusion was made to the internal components or modification that may affect the safely sound operation.  when the seal is gone, that validation is no longer there to assure no modification was done before the system failed. (more specific to dead asics)

Example:  (It is really close to the rear fan and sometimes it is extended on to the rear fan)


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July 30, 2017, 09:22:33 AM
 #8

Great I removed the screws to clean out dust. Now a couple months later one hash board is dead, I am still within the warranty. So my warranty will be void since I removed the sticker? Is there anything I can do?
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