yes items will have to be oganized, packed and shipped.Hopefully it will onl take you a few days depending on the amount of people that have purchased our products. You will get packaing materials, with company retail packages to put the products that are listed for each backer.
Ok. Thanks for clarifying that.
Is the kickstarter live or is it still yet to be posted?
Are you charging a delivery fee on kickstarter and if so have you checked that the fees are correct with the local post offices?
I can help you with this service for UK and EU orders if needed.