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XCoinCall (OP)
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October 28, 2016, 12:26:51 PM
 #1

What's your impression on www.xcoincall.com ?

neochiny
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October 28, 2016, 03:34:22 PM
 #2

Looks good. (But The rates for my country are quite expensive. It's a bit higher than the local service providers.)

Are you a representative?

Questions, if I may.
1. When did you start to operate? How do we know it works? Are there no free calls/trials? Do you have a forum thread? I found your thread but why does it have to be self-moderated??? (That's usually not good.Really.)
2. Can I call without an internet connection? Or is it like skype where both needs an internet connection?
3. If I were calling international, which rates apply? The country I'm from or the recipients'?
4. What's the fixed rate vs mobile rate?

*I can't register though. I keep getting 'registration error'. huh.


 

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XCoinCall (OP)
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October 28, 2016, 05:18:11 PM
 #3

Looks good. (But The rates for my country are quite expensive. It's a bit higher than the local service providers.)

Are you a representative?

Questions, if I may.
1. When did you start to operate? How do we know it works? Are there no free calls/trials? Do you have a forum thread? I found your thread but why does it have to be self-moderated??? (That's usually not good.Really.)
2. Can I call without an internet connection? Or is it like skype where both needs an internet connection?
3. If I were calling international, which rates apply? The country I'm from or the recipients'?
4. What's the fixed rate vs mobile rate?

*I can't register though. I keep getting 'registration error'. huh.


 
Thank you for your feedback, much appreciated! Yes, I am the representative and we are welcoming any feedback that helps us improving our service!

Being at the beginning, we are aware that some destinations do not have the best rates; we are trying to add new carriers and to lower these. Meanwhile, you can take advantage of our current promotion, we are doubling the deposits made!
1. We started our service at the beginning of September. You would have to register (free registration) and try the echo service. We offer the bitcointalk users a bonus to try our service if they are contacting us directly!
2. The service is using the WebRTC technology, so the person who initiate the call needs an internet connection, but the recipient does not, he just needs to have a phone.
3. The rates for each destination can be checked on our website. We are applying the rate for the destination country, when you are trying to initiate the call, there will be a pop-up informing you about the rate applied; only after you accept it, the call will be placed. If you are connecting your phone to the web call: you need to register your phone number, click connect to my phone and place the call, the service will call both you and your recipient on your phones, and both calls are charged - destination country rate and your country rate. Again, you need to accept the pop up rates before establishing the connection, so you are aware about the charges beforehand.
4. There are different rates for calling a landline or for calling a cell phone.

We are sorry about the registration issue you have, we checked the registration process and it works. Please let us know how we can help.
Thank you. 

neochiny
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October 28, 2016, 05:48:36 PM
 #4



* My Username has 6 characters. (I have also tried adding some numbers to my username previously)
* My chosen password has a symbol, 10 characters, as well as numbers.
(I've already corrected these since there was a message that said it needed a symbol.Which I added.)
* I have skipped the 'preferred destination'.
* Agreed with the TOS and Privacy Policy
* Skipped the second level authentication option.
* I am currently not using a vpn/proxy.
* Tried about 3 - 5 x.
* No other messages aside from that 'registration error'.

That's about it.

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XCoinCall (OP)
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Activity: 101
Merit: 10

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October 28, 2016, 07:07:25 PM
 #5



* My Username has 6 characters. (I have also tried adding some numbers to my username previously)
* My chosen password has a symbol, 10 characters, as well as numbers.
(I've already corrected these since there was a message that said it needed a symbol.Which I added.)
* I have skipped the 'preferred destination'.
* Agreed with the TOS and Privacy Policy
* Skipped the second level authentication option.
* I am currently not using a vpn/proxy.
* Tried about 3 - 5 x.
* No other messages aside from that 'registration error'.

That's about it.

Thank you for this info. I will pass it to the tech to look into it, I will come back to you with an answer probably on Monday.
It is really helpful, thank you!

Patatas
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October 29, 2016, 04:22:40 AM
 #6

-Do you guarantee anonymity ?
-Will the caller id be traceable ?
-Change the rates section dude,I 0.035 btc or mbtc ? Seems quite confusing.Just use btc as a standard than further dividing it.
-What's the difference between rate fixed and rate mobile ?
XCoinCall (OP)
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Call with www.XCoinCall.com Cheap, Simple !!!


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November 02, 2016, 11:10:55 AM
 #7



* My Username has 6 characters. (I have also tried adding some numbers to my username previously)
* My chosen password has a symbol, 10 characters, as well as numbers.
(I've already corrected these since there was a message that said it needed a symbol.Which I added.)
* I have skipped the 'preferred destination'.
* Agreed with the TOS and Privacy Policy
* Skipped the second level authentication option.
* I am currently not using a vpn/proxy.
* Tried about 3 - 5 x.
* No other messages aside from that 'registration error'.

That's about it.

Thank you for this info. I will pass it to the tech to look into it, I will come back to you with an answer probably on Monday.
It is really helpful, thank you!

The issue has been solved, we found the reason for this. Thank you for letting us know, you were really helpful!

XCoinCall (OP)
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Call with www.XCoinCall.com Cheap, Simple !!!


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November 02, 2016, 01:19:29 PM
 #8

-Do you guarantee anonymity ?
-Will the caller id be traceable ?
-Change the rates section dude,I 0.035 btc or mbtc ? Seems quite confusing.Just use btc as a standard than further dividing it.
-What's the difference between rate fixed and rate mobile ?


Hi, thank you for your questions! Please see below:

-Q: Do you guarantee anonymity ? A: As long as your phone number is not registered, the service will display xcoincall's number.
-Q: Will the caller id be traceable ? A: If you do not register your phone number, the caller ID will display xcoincall's number. 
-Q: Change the rates section dude,I 0.035 btc or mbtc ? Seems quite confusing.Just use btc as a standard than further dividing it. A: We are sorry for the confusion, there is a dropdown where you can select the unit to be displayed.
-Q: What's the difference between rate fixed and rate mobile ? A: There are different rates for calling a landline or a mobile phone.

XCoinCall (OP)
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Merit: 10

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November 11, 2016, 09:55:05 AM
 #9

Go check out our latest article about the WebRTC and let us know what you think! http://blog.xcoincall.com/2016/11/10/44/

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