I made a withdrawal request from my Payza account to my bitcoin wallet. It took a few days but Payza said it was sent.
It was sent, apparently, to the right bitcoin address but it has not showed up in my bitcoin wallet now three days later.
The simple thump rule, you need to follow for your problem must be contacting their support.
Log a support ticket here :
https://helpdesk.payza.com/index.php?/Tickets/Submitthere seems to be a lot of issues cropping up with Payza these days and support certainly is not helping/hasn't managed to resolve the issue.
Payza (before known as alertpay) is doing paypal similar services for years so no need to get panic with one or two hiccups. Hopefully we need wait before making any strong conclusion.