Money has not been put into my Mt.Gox account

[DoctorFluff]

I placed an order on the third, received email confirmations that the money was transferred into my Mt.Gox account, but no money has been put into my account. I have sent several emails to your support but have not gotten a reply. Please let me know whats going.

OrderID: 99caa32d-d752-4fe2-9570-5fb55c4f4146

[voluntaryist]

I just tried to deposit some funds into Mt. Gox as well. Afterwards I went to check my balance and noticed it hadn't changed. Apparently they changed all the account numbers and I was not aware of this, so my funds were sent to the old account number. Not sure if this affected you but it may be something to look into. Hopefully I can get my money back, I emailed support but apparently it will take 3 days to get a reply. Hopefully the price doesn't move too much at the beginning of this week. 

[theymos]

We are not BitInstant (or whoever you bought bitcoins from). Contact them.

I just tried to deposit some funds into Mt. Gox as well. Afterwards I went to check my balance and noticed it hadn't changed. Apparently they changed all the account numbers and I was not aware of this, so my funds were sent to the old account number. Not sure if this affected you but it may be something to look into. Hopefully I can get my money back, I emailed support but apparently it will take 3 days to get a reply. Hopefully the price doesn't move too much at the beginning of this week. 

MtGox waits for 6 confirmations.

[glt512]

go to the support thread instead of making a new one.