Betelquese (OP)
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April 09, 2013, 09:27:40 PM |
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Since I started buying bitcoins in 2012 I have made 5 bitcoin purchases with bitinstant.com. With only one exception, everything single transaction has failed to be processed automatically and had to be taken care of manually. The 6th and last transaction I initiated on April 3rd. This transaction failed and I promptly contacted them via their website form. I received a response relatively quick to let me know that it was because of the mtgox lag and that my transaction should be processed in a couple of hours. No, big deal right? Well it's now April 9th, I still don't have my bitcoins or a refund. I've sent two more emails and a phone to which I've heard zero response. Meanwhile, the price of bitcoins has risen almost $100, leaving me with a huge loss on the investment opportunity. Unless bitinstant will provide me with bitcoins at the price they were on the 3rd when I initiated the transaction (which I highly doubt they'd do) I will never use them again.
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Zakendoen
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April 09, 2013, 09:28:47 PM |
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Sucks. I am still trying to get my MTGOX Coupon into btc-e ![Undecided](https://bitcointalk.org/Smileys/default/undecided.gif)
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wtfvanity
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April 09, 2013, 09:29:04 PM |
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Try contacting them. They have a thread for newbies you can ask for support.
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WTF! Don't Click Here . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Mrkeety
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April 09, 2013, 09:33:05 PM |
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Someone seriously needs to step up to the plate and make a faster way to get money into these exchanges. I wanted to buy bitcoins at 80, took me 2 weeks to get verified with dwolla and mtgox, and today it's finally in but btc is now at 230, ugh.
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yanowman
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April 10, 2013, 08:13:16 AM |
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Ive made 5+ purchases with bitinstant and all have gone through.Sorry to hear about your troubles brother. seems like with everyone buying bit coins, possible hack, and rising prices things are getting crazy
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BTCuser85
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April 10, 2013, 03:55:21 PM |
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I used bitinstant for the first time yesterday despite reading about the problems they've been having lately, and I got my coins before I even left the store! I wasn't expecting it to be so quick, and I think they're a good company just having some issues with all the new people getting into bitcoin lately.
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TheBigYak
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April 10, 2013, 03:56:39 PM |
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I think they've got serious throughput problems right now, it's difficult for them to keep up with the rapidly moving prices.
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Splicer
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April 10, 2013, 11:17:33 PM |
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Someone seriously needs to step up to the plate and make a faster way to get money into these exchanges. I wanted to buy bitcoins at 80, took me 2 weeks to get verified with dwolla and mtgox, and today it's finally in but btc is now at 230, ugh.
Wow meeky, I can almost feel your pain, I bought at 80. So I had all that spending power.. that you didn't get ![Sad](https://bitcointalk.org/Smileys/default/sad.gif) Well I never had a problem with those guys, bitstamp seems to be great, what alternatives do you guys use?
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darksideofjae
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April 10, 2013, 11:28:37 PM |
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I've used them in the past but will keep this in mind for future purchases
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ninjaboon
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April 10, 2013, 11:31:54 PM |
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I didn't know bitinstant has so many issues. As for me, I use this 3 sites : bitfinex.com, fybsg.com and (TOREX) at https://36rt4evqyuwovhgl.tor2web.org/ - so far no issues.
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bohanz
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April 11, 2013, 12:02:26 AM |
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The handful of times I've used Bitinstant the service was near instantaneous, but this was a while back. Have any of you tried Bitfloor or Bitcopia? I can vouch for the former
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snakebit
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April 11, 2013, 02:09:03 AM |
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I personally haven't had any problems with bitinstant. Although, my first transaction it took about 6 hours to get my coins. After that, I got them rather quickly. You should contact them on their thread here.
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itzzzAlice
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April 11, 2013, 03:23:11 AM |
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Ironically, everytime someone mentions them on /r/bitcoin they actually respond pretty well and solve the matter pretty fast. Could try doing that if it hasn't worked well for you yet.
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Duckie
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April 11, 2013, 03:50:41 AM |
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Has anyone else had this problem?
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nightminer
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April 11, 2013, 08:19:27 AM |
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I also have lots of problems due to the country I live in. Been trying for a few months using different services. I resorted to mining. I set up a "google alert" for any exchanges and this popped up 2 days ago https://bips.me/They cover a whole bunch of countries and have local bank accounts all over the place. I have not tried them yet because all my money went into my mining rig.
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mandelbert
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April 11, 2013, 09:46:03 AM |
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Ripple should solve this problem ( https://ripple.com). They are still in beta though.
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Betelquese (OP)
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April 21, 2013, 03:07:40 AM |
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.:!UPDATE!:.
Today, April 20th, 17 days after I initiated the transaction, the full total of my bitinstant.com order has been fulfilled. It took them quite a while, and communication was poor, but they eventually made good.
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cash4net
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April 21, 2013, 03:09:13 AM |
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Sucks. I am still trying to get my MTGOX Coupon into btc-e ![Undecided](https://bitcointalk.org/Smileys/default/undecided.gif) BitInstant sucks .. but so does MtGox. I like bitstamp
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