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Author Topic: BEWARE BITINSTANT FAILURE  (Read 1143 times)
camosoul
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April 10, 2013, 12:40:45 AM
 #1

In the last week or so I've bought in a lot of BitCoin using BitInstant. I've also been getting my parents into it, they're kinda old and not very technologically inclined, so it's an uphill battle.

3 transactions have been lost and I've been slowly sorting out why.

Initially, the issue was brought to my attention by my parents telling me that two of their deposits never showed up. I inspected the addresses at blockchain.info, and they're right, no BitCoin was ever sent.

I inspected the emailed receipt data from BitInstant and saw that the payments were sent to MtGox and the BTC Addresses was used as the Account Number.

I presumed, at this point, that my techno-clueless parents forgot to select "BitCoin Address" instead of "MtGox" on the "pay too" drop-down.

A few days later, it happened to me. I did not make a mistake. BitInstant's automated system is randomly and rarely sending information to the wrong place.

BitInstant has refused all attempts to contact them thus far. It's been a week. I didn't want to go public with it, I wanted them to fix it. But, they refuse to return emails or call me back when I leave a message. I characterize it as a refusal because it's been a week! "Emergency" number I've called twice a day? Dozens of emails? They can't call me back or reply to an email even one time?

So far, they've sent $1500 into a black hole.

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.OROCOIN.
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shkiser
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April 10, 2013, 12:56:22 AM
 #2

Bitinstant has been unreliable for months. I quit using them back in February. If you check their thread its member after member asking "where the fuck are my funds?" bitinstant is rubbish. I made a $500 transaction to bitstamp back in feb, my last transaction with them. Funds never showed up, but I was refunded a couple weeks later.. Best bet is finding a trusted member here and buying bitcoins from them. Use escrow. Theres plenty of ppl cashing out right now or selling off 10 -20 bitcoins at a time. Ive yet to pay over $200 myself, but anythings possible.

Free Litecoin Faucet ---> http://ltc4you.com/?r=6840
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April 10, 2013, 01:03:21 AM
 #3

I've never had any trouble with them until now. Since my experiences had all been good (lots of them), I didn't check...

Hopefully I/We will get something back from them... Eventually...

Guess I gotta find another way... Their system is definitely broken.

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camosoul
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April 10, 2013, 01:09:07 AM
 #4

If you check their thread

Apparently, my search-fu has teh failz. I'm not finding it. Throw me a bone?

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Yankee (BitInstant)
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April 10, 2013, 03:01:46 AM
 #5

If you check their thread

Apparently, my search-fu has teh failz. I'm not finding it. Throw me a bone?

hey,

Id love to help you here but you didnt post an Order ID!

Im really sorry, but help me help you!

Charlie

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

More about me: http://CharlieShrem.com
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April 10, 2013, 04:34:44 AM
 #6

I was going to use bitinstant, but there are hidden fees with their partners, their website has wrong/outdated information, and the locations to do it at were consistently wrong. A huge hassle and waste of time. Two 7-11s had know idea what I was talking about.

My attempt at adding to the bitcoin-using marketplace: https://bitcointalk.org/index.php?topic=171843.0
Like online video games? Check it out! I'm selling at a big discount
koob
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April 10, 2013, 11:49:07 AM
 #7

If you check their thread

Apparently, my search-fu has teh failz. I'm not finding it. Throw me a bone?

hey,

Id love to help you here but you didnt post an Order ID!

Im really sorry, but help me help you!

Charlie

Maybe you could help me sort orders from 26.03.2013 and 29.03.2013. Unfortunetly all I have is two ZipZap confrimation of payment. Didnt receive confirmation from bitinstant.
Seems like its taking bit too long, I tought it was due many transactions going when BTC prize jumped, but now its taking too long.
Yankee (BitInstant)
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Charlie 'Van Bitcoin' Shrem


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April 10, 2013, 12:19:19 PM
 #8

If you check their thread

Apparently, my search-fu has teh failz. I'm not finding it. Throw me a bone?

hey,

Id love to help you here but you didnt post an Order ID!

Im really sorry, but help me help you!

Charlie

Maybe you could help me sort orders from 26.03.2013 and 29.03.2013. Unfortunetly all I have is two ZipZap confrimation of payment. Didnt receive confirmation from bitinstant.
Seems like its taking bit too long, I tought it was due many transactions going when BTC prize jumped, but now its taking too long.

Sure, send me your info!

Bitcoin pioneer. An apostle of Satoshi Nakamoto. A crusader for a new, better, tech-driven society. A dreamer.

More about me: http://CharlieShrem.com
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April 10, 2013, 12:57:50 PM
 #9

Hey Yankee,

I think I sent you a PM about a week ago, would you mind replying?

Thanks!  Smiley



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koob
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April 10, 2013, 12:58:48 PM
 #10

Sure, send me your info!

PMed info, thanks in advance.
XXthetimeisnowXX
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April 11, 2013, 05:05:38 PM
 #11

HEY!!! DO YOU REALIZE THAT IN TWO DAYS IT WILL HAVE BEEN A WEEK, A WEEK!!!!! SINCE I GAVE YOU MY 500 CASH!ZIPZAP SENT THE NOTIFICATION WITHIN FIVE MINUTES OF DEPOSIT AT WALMART FOR MY FUNDS. ALL IS GOOD ON THERE END I GAVE CASH SO ALL GOOD ON MY END, DEFFINATLY SOMTHING GOING ON AT YOUR END. COME ON THIS IS THE 12 500 DEPOSIT THIS WAY. PLEASE HELP ME WHY WOULD YOU STILL MY MONEY!?!? BAD CARMA WAY BAD CARMA.

you sent this emaile to me and no money.


 Hey there, This is to notify you that your order has been updated, please find the details below: Thank you for your transfer to BitStamp OrderID: 5be70ce3-70c0-4bfa-ad83-9d027532f468 EventID: 1b8d1280-a3f6-4036-b8eb-91c45589234f DestAccount: 34670 QuoteID: 439d0fa6-69be-45e9-898b-fe8db6d64794 User: SYSTEM DestExchange: bitstamp eventtype: Order executed EventSentAt: 1365288837.15 APIResponse: {"error": {"amount": ["You have only $-47.04 available. Check your account balance for details."]}} FundsSent: $480.05 USD"


just please help
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