Bitcoinlover85 (OP)
Newbie
 Offline
Activity: 2
Merit: 0
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December 19, 2016, 09:16:18 AM |
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I have had a good service so far with wirex card but today i tried to move money from my wirex bitcoin wallet to my wirex debit card and it gave me the confirmation that it went through, then i received an email saying my withdrawal has failed i should contact customer services. But i looked back in my wirex bitcoin wallet and the money is not there either.. so its not on my card and not in ny wallet where has my money disappeared to?
Man what the heck?? I tried to load £331,
I emailed them but i haven't had any response just an annoying auto message
This needs to be sorted asap
Can a wirex team member contact me regarding this matter
Thank you
JAy
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The Bitcoin software, network, and concept is called "Bitcoin" with a capitalized "B". Bitcoin currency units are called "bitcoins" with a lowercase "b" -- this is often abbreviated BTC.
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viziano
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December 19, 2016, 11:13:21 AM |
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I just ordered a Wirex Card 3 days ago..Don't make me regret it lol  Just wait,they will come back to you via email for sure. Is your account Verified? |
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crazyivan
Legendary
Offline
Activity: 1652
Merit: 1007
DMD Diamond Making Money 4+ years! Join us!
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December 19, 2016, 01:52:14 PM |
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I have had a good service so far with wirex card but today i tried to move money from my wirex bitcoin wallet to my wirex debit card and it gave me the confirmation that it went through, then i received an email saying my withdrawal has failed i should contact customer services. But i looked back in my wirex bitcoin wallet and the money is not there either.. so its not on my card and not in ny wallet where has my money disappeared to?
Man what the heck?? I tried to load £331,
I emailed them but i haven't had any response just an annoying auto message
This needs to be sorted asap
Can a wirex team member contact me regarding this matter
Thank you
JAy
Pls report back on this cause I have not had any issues with them. The system has worked flawlessly so far. |
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eckmar
Legendary
Offline
Activity: 1878
Merit: 1038
Telegram: https://t.me/eckmar
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December 20, 2016, 02:52:32 PM |
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I can say that i haven't had great service with them. I got that free card when you install their app and tried to top of with bicoin. I looked at txid and it went trough and is confirmed but newer saw any money there.
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JasonXG
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December 24, 2016, 09:46:31 AM |
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Is it not better to just use a website like localbitcoin ? Then you can have your money in your local bank account and if there is a problem you can go to your local bank and find out why the transaction never went through and also you can hold the dealer responsible.
Using this wirex seems like it making you powerless if you have problems.
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MANNYKURSH
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December 24, 2016, 12:37:25 PM |
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i always have great service with wirex...sometime it takes time to load card...last week i spent more then 8 hours to load my card..i think e-coin team should definitely resolve this issue
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viziano
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December 25, 2016, 04:26:48 PM |
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Ok so,my card was delivered two days ago.
And I have to saw I'm pretty satisfied with it.I've cashout $40 till now and everything works perfectly.
Really happy with it,since there's no other way I can sell BTC in my country.
This really helps a lot.
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Phillyfranco
Newbie
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Activity: 9
Merit: 0
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December 25, 2016, 07:58:29 PM |
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Well, I think its a problem in the backend of their system and I guess you should contact the support team to retrieve back your btc.
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crazyivan
Legendary
Offline
Activity: 1652
Merit: 1007
DMD Diamond Making Money 4+ years! Join us!
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December 27, 2016, 06:28:33 AM |
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Great service, very happy with this. Recommended.
I did have short term issues of not being able to load BTC to my card but this usually lasted for a couple hours only.
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