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Author Topic: BTC-e Account Hijacked?  (Read 1954 times)
phr0stbyt3
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April 10, 2013, 01:48:16 PM
 #1

I haven't been able to access my account for the last 12 hours. Every time I enter the password it says password invalid. I've gone through 4 of the 30 minute lockouts. Password reset link doesn't email me, etc etc.
I never ever keep more than $1000 USD in my account but I am really concerned none-the-less.
I've sent numerous emails to support with no response. I just found their ticket support system so I am going to do that.

Does anyone have experience with this? Does BTC-e replace funds up to a certain amount?
I feel like I caught this pretty quick, but I'm completely powerless to do anything.
I'm hoping the account got locked because it was logged in from too many locations or something like that. Worst case I'm out 5BTC.

I'll update when I get more information.

Just kind of looking for reassurance here. Never been swindled using BTC before.



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Rawted
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April 10, 2013, 03:52:07 PM
 #2

enable "withdrawal on email only' in security settings. btc-e.com will not 'make good' on any loss from theft.
bradmurmz
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April 11, 2013, 07:48:20 AM
 #3

This exact same thing just happened to me... except I had wayy more than 5 BTC in there. We are not the only ones this has happened to. Did you ever get this resolved?
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