I never heard this site before, can you provide us your purchased? Screenshots ? and seems what others saying the site is a scam, so what the hell that you didn't research in any reviews, forums (especially here in bctalk) that site before you make your purchase, 7k+ USD is very huge amount and no one to blame but you. I hope this will serve you as a lesson, you wasted money for nothing.
[#OZY-206-87485]: Order #100106000 - refund request
Inbox
x
Shawn P <
office@butterflylabs.com>
2/25/15
to me
Categorize this message as:Updates
Never show this again
Hello Alan,
Unfortunately I can not offer an accurate estimate for when your refund will be complete. Our team is working through the existing backlog of requests as quickly as possible but it could still be a few months or more before your refund is processed. We already have the Bank information provided in the email dated August 11, 2014 and will use the new billing address provided. Please let us know if there have been any additional changes to these details.
You do also have the option of having your refund paid in Bitcoin. If you would like to proceed with this change please provide a valid BTC wallet address.
Best Regards,
Shawn
Butterfly Labs, Inc.
Customer Service