some192 (OP)
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Merit: 0
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December 28, 2016, 05:55:39 PM |
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I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing...
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"Governments are good at cutting off the heads of a centrally
controlled
networks like Napster, but pure P2P networks like Gnutella and Tor seem
to be holding their own." -- Satoshi
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Lauda
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Terminated.
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December 28, 2016, 06:58:27 PM |
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I'm not exactly buying this story. How many Bitcoins do you claim to have on there? I'm not sure whether they have a representative on this forum.
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"The Times 03/Jan/2009 Chancellor on brink of second bailout for banks" 😼 Bitcoin Core ( onion)
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Zepher
Copper Member
Hero Member
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Activity: 686
Merit: 603
Electricity is really just organized lightning
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December 28, 2016, 07:23:33 PM |
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Do you mean block.io, or blockr.io?? blockr.io is a legit site. I am not sure of the other one, I would stay far far away from it.
If you sent bitcoins to block.io, there is a very strong likelihood you have been scammed.
ALWAYS make sure you are signing up at the correct sites, as my assumption is this is what you have done.
Sorry for your loss.
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My only payment address: 1ZephertJThxkHih7XcaUHBkMSnvkTt5u
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some192 (OP)
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Activity: 14
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December 28, 2016, 07:25:56 PM |
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I'm not exactly buying this story. How many Bitcoins do you claim to have on there? I'm not sure whether they have a representative on this forum.
If I remember correctly then approx 0.1 BTC, it was almost 6 months ago when I sent my btc there. Do you mean block.io, or blockr.io?? blockr.io is a legit site. I am not sure of the other one, I would stay far far away from it.
If you sent bitcoins to block.io, there is a very strong likelihood you have been scammed.
ALWAYS make sure you are signing up at the correct sites, as my assumption is this is what you have done.
Sorry for your loss.
I'm talking about block.io
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Racey
Legendary
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Activity: 1134
Merit: 1000
Soon, I have to go away.
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December 28, 2016, 09:37:57 PM |
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I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... I use block.io you can use your Secret Mnemonic to get in if you forgot the password. You will lose your account, if you lose your Secret PIN and Mnemonic.
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And its gone.
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some192 (OP)
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Activity: 14
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December 29, 2016, 07:53:25 AM |
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I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... I use block.io you can use your Secret Mnemonic to get in if you forgot the password. You will lose your account, if you lose your Secret PIN and Mnemonic. How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email.
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dukeneptun
Legendary
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Activity: 1064
Merit: 1000
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December 29, 2016, 07:56:21 AM |
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I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... I use block.io you can use your Secret Mnemonic to get in if you forgot the password. You will lose your account, if you lose your Secret PIN and Mnemonic. How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email. Why dont you try by sending support a email.
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some192 (OP)
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Activity: 14
Merit: 0
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December 29, 2016, 08:24:02 AM |
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I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... I use block.io you can use your Secret Mnemonic to get in if you forgot the password. You will lose your account, if you lose your Secret PIN and Mnemonic. How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email. Why dont you try by sending support a email. Can you read 1st post again? I tried to reach them by twitter, IRC, support form and sent emails - nothing, they are not replying
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hoian0809
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December 29, 2016, 08:36:03 AM |
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Block.io is a great resource for buying, selling, trading, etc... Of course it's always best to keep a private wallet on a home computer Good luck to you.
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some192 (OP)
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Activity: 14
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December 29, 2016, 09:28:38 AM |
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Block.io is a great resource for buying, selling, trading, etc... Of course it's always best to keep a private wallet on a home computer Good luck to you.
Thanks, hope to solve problem this year...
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Racey
Legendary
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Activity: 1134
Merit: 1000
Soon, I have to go away.
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December 29, 2016, 06:44:03 PM |
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I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... I use block.io you can use your Secret Mnemonic to get in if you forgot the password. You will lose your account, if you lose your Secret PIN and Mnemonic. How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email. Never had to use the Mnemonic, I suppose it has to be used after email is sent, but your problem is that you do not get mails from them. I suggest keep on with the nagging the twitter account and refer them to here, it surely needs sorting out. I am sure they would not like to see anything negative about the service, and would most probably solve it for you. Good luck, That is all I can suggest at the moment.
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And its gone.
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dukeneptun
Legendary
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Activity: 1064
Merit: 1000
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December 30, 2016, 12:23:48 AM |
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I enabled 2FA on their site but server is not sending email, reset password form is not working too. Trying to reach their support since July 16 and still haven't received any reply. Tried twitter, IRC channel, support form and even sent emails, still nothing... I use block.io you can use your Secret Mnemonic to get in if you forgot the password. You will lose your account, if you lose your Secret PIN and Mnemonic. How to use that Secret Mnemonic? I have Secret Mnemonic, I know password but no idea on how to disable 2FA if server is not sending email. Why dont you try by sending support a email. Can you read 1st post again? I tried to reach them by twitter, IRC, support form and sent emails - nothing, they are not replying missed that part. looks like you got scammed. try calling the police.
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