I never got any resolution at all. Only a broken English reply from BTC-e with IP logs for me to do exactly nothing with. Definitely not equipped to handle mainstream traffic and would not recommend. I don't think they even formally acknowledged any sort of account breaches. I filed police reports and all sorts of other formalities with the proper authorities.
Working knowledge of Russian seems to be a prerequisite for successful use of this exchange...
Might I ask how LE investigations are coming along, please? If I had to guess btc-e would be the next exchange to be closed.