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I live in the united states
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I am very new to bitcoin. Earlier this week I was just trying to get bitcoins and had a disaster. I couldn't figure it out and ended up opening accounts with thirty different companies and getting my credit card cancelled by the bank.
Perhaps just a little bit more reading, and asking a few questions before you got started could have prevented this mess. Hopefully you're on the right track now.
I am looking to invest in a company where I can easily exchange bitcoins to cash and cash to bitcoins.
There are no legal companies in the U.S. where you can EASILY exchange bitcoins to CASH or CASH to bitcoins. The U.S. has Anti Money Laundering (AML) and Know Your Customer (KYC) laws that require companies that will be exchanging CASH for bitcoins (or bitcoins for CASH) to get a Money Service Business license, and then to collect identifying information about the customer. There are some businesses that help individuals find each other, and then leave it up to those individuals to handle the exchange however they like (localbitcoins.com), but if you want to INVEST in a legal business in the U.S. it will require some effort to exchange CASH and bitcoins.
I am looking for a company with a faucet.
Don't bother. Faucets are a waste of time.
I am looking for a company that accepts western union.
Don't bother. Western Union is a waste of money.
I am looking for the company with the easiest usability features.
That depends on what you are trying to do. Two of the bigger bitcoin exchange businesses in the U.S. are BitPay and Coinbase. You could also look into using localbitcoins.com to find individuals to exchange with.