Kraken failing to execute orders?!?

[donjoe]

WTF? I thought Kraken was a respectable exchange house, since they were chosen for disbursement of the MtGox bankruptcy funds, but it seems not. I had 3 trailing-stop sell orders on Kraken waiting for this value drop, they were supposed to trigger at 1012, 990 and 960-ish euros but we're already at like 955 and none of them are executed, I'm still fully in BTC! Anyone else seeing this on their account?

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[phunixx]

I can't even properly log in.........

EDIT : Well it took me longer, but site seems very very busy lol

[Watari]

yeah, kraken is sucking right now ...

[CistaCista]

Yes, I have not been able to execute any orders since price started falling... quite a horrible situation.

[btcmerich]

is not only kraken man, bitstamp had same problems. i was logged off and could not log in .. took my 6 attempts to log in i wanted to change my buy order to lowe . did not work i ended up buying at 30 euros higher hahah

[HarryKPeters]

is not only kraken man, bitstamp had same problems. i was logged off and could not log in .. took my 6 attempts to log in i wanted to change my buy order to lowe . did not work i ended up buying at 30 euros higher hahah

Some of my orders were executed orders not. It's annoying because I thought Kraken would be reliable in this circumstances. I've been using them for over a year now and never had this problem. Ah well I take solace in the fact they are not the only exchange. Coinbase seems to be having a hard time too.

[AirFlame]

Good idea is to leave kraken and transfer Your bitcoins... Something wrong with it..

[btcmerich]

well, when a red dildo like that comes on i am sure 1000s of people wanted to log in to panic sell or buy so the system could not handle it.

[Sweeet]

Last night I put in a margin trade with no profit stop at 1149 rate and this morning I cashed out the profit at a 949 rate, the spooky thing is I woke up 2 minutes before the price dropped 100$ and I don't wake up this early, ever.

[sgbett]

This is all so familiar!

[alyssa85]

This is all so familiar!

LOL yes it is. Most of these exchanges think they're prepared for surges in demand, but come woefully short. Hopefully this is a wake-up call for them to imrpove their capacity. Otherwise we'll see outages frequently this year.

[sgbett]

If they need help - I hear Karpeles is a free agent thesedays

[K~Ehleyr]

I experienced the opposite.  I put in a buy order at Kraken during the most crazy period and the order submitted twice!  Kraken executed both orders so I bought twice as much as I'd actually wanted.  I'm not complaining but there was clearly a lot of strain on the system at that time causing some strange behaviour.

[critic]

lagging site, some of my orders were not executed properly   

[LFC_Bitcoin]

This is all so familiar!

Yup! Clearly not a good idea to leave a significant amount of coins on there right now.

[eddie13]

I don't think I have experiences a single exchange that has not had very similar problems.. It's a shame..

[maku]

I don't see any threads on Reddit or twitter feeds which may indicate that there is serious technical problem with Kraken's stability right now.
When exchange is working slow and sloppy it is usually due to overflow of orders, in case of Kraken I think they deserve token of trust for being fair exchange.
If you are worried then withdraw your funds - you shouldn't keep your whole stash in online deposit anyway.

https://twitter.com/krakenfx

https://www.reddit.com/r/Kraken/

EDIT: BTW, This thread ought to be moved to "Exchanges" section...

[njcarlos]

My buy orders executed perfectly, so I can't confirm.

[MatDerKater]

WTF? I thought Kraken was a respectable exchange house, since they were chosen for disbursement of the MtGox bankruptcy funds, but it seems not. I had 3 trailing-stop sell orders on Kraken waiting for this value drop, they were supposed to trigger at 1012, 990 and 960-ish euros but we're already at like 955 and none of them are executed, I'm still fully in BTC! Anyone else seeing this on their account?

Kraken are corrupt to the core....they just do a much better job with their PR than all the rest.

Everyone goes around saying 'Kraken is best most trustworthy exchange, blah blah blah', but all the while they are getting up to every trick in the book, and routinely dip into their own customers accounts, blame the customer for having their computers hacked, and tell them to go whistle for their BTC/USD.


I am in touch with a big bunch of people who have been burned on Kraken and I can tell you, so long as Kraken keep the amounts they rob low, and the volumes of people who get robbed at any one time low, (one of the guys who got burned $35K said a lawyer firm he contacted weren't interest in this sort of case for any amount less than $500K) then they can effectively laugh at any threats of legal action of fraud reports to the police.

[aesma]

If BTC was a stock trading would probably be halted in the same circumstances.