If collection agencies were involved, I really don't think that the forum could be of any help to you. We don't know your jurisdiction and can't (or better should not have) full access to your evidence to help you built a better case. I think that the most responsible think you could to is talk to a lawyer said to have experience with e-money. It'd be a good counter-defense since the other party also got agencies involved.
I'm from Belgium. As I said, I already talked to my lawyer and spent money on the case. He told me recently the case isn't going well and asked if I want to submit a complaint to the ECC (European Consumer Centre). I think he just wants more money so he'll say whatever to keep the case going..
Paypal charge back is like a cancer and it has always been there, you can use google to find millions of complaints from different merchants where they got ripped off because of this feature.
and your situation is a bit unique because it is a large amount (i am assuming dot (.) is not decimal and your value was 4500) so you should officially file a complaint and follow it up with your lawyer, hopefully if you provide them with proof they may fix it.
but move on to bitcoin
you will rid yourself of all that headache once and forall.
Believe me I
want to. The problem is that none of my buyers use bitcoin and therefor I have to rely on PayPal, Skrill.
You cant do anything about it since its their rules of paypal and as many members mentioned above this feature is just like a cancer.Paypal chargebacks do have advantages but mostly i saw on users feedbacks are always negative thing and this thing is also used by most scammers because they see this thing as an advantage.
The rules of PayPal say "We can give your money to a thief and officially put you in debt to us"? That's so fucked up