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Author Topic: Lost bitcoins helix light mixer?  (Read 607 times)
Sachmodo
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January 17, 2017, 06:06:50 PM
 #1

I am fairly new with bitcoins, wallets, mixers or tumblers etc.  Is there a way to stop a transaction? Or reverse one? What about fraudulent transactions? Is there any recourse in the case that your bitcoins are stolen? Well, the specific case for me is that I attempted to use the helix light Bitcoin tumbler. I had about $30 in Bitcoin in my electrum wallet and just wanted to experiment or test out transactions and such.  Like I said I'm new with Bitcoin so I want to learn.  Well I attempted to move the Bitcoin from electrum wallet to the Bitcoin mixer and here what happened. Over the next 8-9 hrs it showed as confirming in the electrum wallet I stopped checking after 37 confirmations but it kept climbing. The Bitcoin left my wallet and never went to the tumbler or at least it never went back to my wallet from there. Can anyone please hop with this. I emailed helix no response, checked their support and a lot of reports of phish sites so I'm assuming that's the case. Even so they should do a more sufficient job of protecting their clients I would think. Anyway any help would be greatly appreciated
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steven0021
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January 17, 2017, 06:31:05 PM
 #2

You can't stop or reverse a bitcoin transaction. It is already confirmed (the increasing number of confirmations is normal) too so you can't do anything to get your bitcoins back except by asking the recipient to return the bitcoins.

If you sent the coins to a phishing site then your coins are lost.

                                                                       
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Cereberus
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January 17, 2017, 07:10:09 PM
 #3

I am fairly new with bitcoins, wallets, mixers or tumblers etc.  Is there a way to stop a transaction? Or reverse one? What about fraudulent transactions? Is there any recourse in the case that your bitcoins are stolen? Well, the specific case for me is that I attempted to use the helix light Bitcoin tumbler. I had about $30 in Bitcoin in my electrum wallet and just wanted to experiment or test out transactions and such.  Like I said I'm new with Bitcoin so I want to learn.  Well I attempted to move the Bitcoin from electrum wallet to the Bitcoin mixer and here what happened. Over the next 8-9 hrs it showed as confirming in the electrum wallet I stopped checking after 37 confirmations but it kept climbing. The Bitcoin left my wallet and never went to the tumbler or at least it never went back to my wallet from there. Can anyone please hop with this. I emailed helix no response, checked their support and a lot of reports of phish sites so I'm assuming that's the case. Even so they should do a more sufficient job of protecting their clients I would think. Anyway any help would be greatly appreciated

It's looks like you have been scammed although is to early to say that, since not 24 hours have passed which is the maximum time for a mixer to send back your coins to your address where you want to receive it. Make sure you own that wallet too.

For next time stick with the best bitmixer.io and these things will never happen.

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