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Author Topic: can i legal issue bitmain in china?  (Read 290 times)
pupok
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January 18, 2017, 04:37:09 PM
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well i have a big problem with this shitty company

i bought some s9 in november.. and one of them came with the controller board faulty.. i sent it back for warranty 1 month and a week later it arrived

after it arrived 9 hours later a hash board broke (dont know why i have more s9 working just fine), i contacted then back and sent the hashboard again

now after 2 weeks they reply that i have to send the whole machine back because i purchase it after 1 octuber

now what makes me angry?

the customer support told me to ONLY send the hash board i have this on mail.. i already lost 2 month of work with that antminer increasing the time ill go ROI.. they sent me a 12.93ths antminer and i bought 2 13ths that time.. the other one is hashing at 13.2 and this one that 9 hors that worked was working at 12.3

now my real problem is i dont have anymore money to pay shipment since where im from its realy realy expensive like 200$ i already paid like 300$ in the control board and hashboard.. now with the shole machine it should be like 200 or 250$

can anyone here give advice of what should i do ?

i want to take legal action against them but i just want to fix my damn antminer and keep working..

here is the mail from BARBARA

Quote
Once you know which part is defective please create a Repair ticket and ship the part back to us according to these instructions: https://cnshop.bitmain.com/workOrderGuide.htm

http://support.bitmain.com/hc/en-us/articles/222648028-How-to-disassemble-miners

Please pack the hash boards carefully. If the PINs are lost due to shipping damage it will void the warranty. Here is a video demonstrating how to pack the boards: https://youtu.be/Z0LdykALhxI

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