|
enquirer (OP)
|
 |
January 21, 2017, 07:25:54 PM
Last edit: January 23, 2017, 01:02:28 AM by enquirer |
|
I was stupid enough to try to pay for CheapAir ticket in Bitcoin. Transaction went through and confirmed but the merchant never received the USD. CheapAir support knows nothing about bitcoins, coinbase doesn't have phone support and doesn't reply to emails. Lesson: never pay BTC to any merchant that uses coinbase as payment processor.
EDIT: I don't have any account with coinbase, just CheapAir happens to uses them as bitcoin payment processor.
|
|
|
|
|
|
|
|
|
|
|
|
"The nature of Bitcoin is such that once version 0.1 was released, the
core design was set in stone for the rest of its lifetime." -- Satoshi
|
|
|
Advertised sites are not endorsed by the Bitcoin Forum. They may be unsafe, untrustworthy, or illegal in your jurisdiction.
|
|
|
|
|
|
|
mindrust
Legendary
 Offline
Activity: 3248
Merit: 2431
|
|
January 21, 2017, 07:28:26 PM |
|
Another day and here is another reason to stay the fuck away from online exchanges.
Don't use online exchanges as online wallets people. If you are going to hold your coins, hold them in your own wallet.
If you decide to move to FIAT, use them and withdraw them asap. Don't hold anything there its too dangerous now.
Btw, Wtf? Coinbase don't have a phone number?
|
.
.BLACKJACK ♠ FUN. | | | ███▄██████
██████████████▀
████████████
█████████████████
████████████████▄▄
░█████████████▀░▀▀
██████████████████
░██████████████
█████████████████▄
░██████████████▀
████████████
███████████████░██
██████████ | | CRYPTO CASINO &
SPORTS BETTING | | │ | | │ | ▄▄███████▄▄
▄███████████████▄
███████████████████
█████████████████████
███████████████████████
█████████████████████████
█████████████████████████
█████████████████████████
███████████████████████
█████████████████████
███████████████████
▀███████████████▀
███████████████████ | | .
|
|
|
|
cpfreeplz
Legendary
Offline
Activity: 966
Merit: 1042
|
|
January 21, 2017, 07:29:43 PM |
|
I will never trust any exchange that holds funds or any Web wallet. Just stop leaving your funds there and using their services. If everyone stops using them they'll be forced to shut down and from there we'll get much better options from someone else who wants to make a buck but actually gives a crap about security.
|
|
|
|
|
|
enquirer (OP)
|
|
January 21, 2017, 07:32:34 PM |
|
Btw, Wtf? Coinbase don't have a phone number?
Nope, they think of themselves as some kind of Facebook. |
|
|
|
|
|
enquirer (OP)
|
|
January 21, 2017, 07:35:08 PM |
|
I should have clerified that I don't have any account with coinbase, just CheapAir happens to uses them as bitcoin payment processor.
|
|
|
|
|
AppleBTC
Member
Offline
Activity: 112
Merit: 10
|
|
January 21, 2017, 07:36:44 PM |
|
I don't think coinbase scam your bitcoins, it might be CheapAir support that don't know how to check if they receive Bitcoins from you, email them again to double check if the bitcoin address you sent is correct
|
|
|
|
|
|
PokemonFun
|
|
January 21, 2017, 07:40:36 PM |
|
I saw so many coinbase complaints this days.I suggest to everybody who is in coinbase registered company country to call police and report that site if they are stoling money together in deal with other sites.If they stole you big money in your place I would go to lawyer and send coinbase to judge if that happent to me and I would ask for damage penalty money to send me to my bank account +money which they stole and they would never repeat it again to me.They I would stop to use coinbase wallet forever and unsubscrite from their wallet but if they send me only 1 message I would call police or again call lawyer and send them again to judge for annoying me on my private email.So my point is if they want stole you then destroy them and take your money.
|
|
|
|
|
|
enquirer (OP)
|
|
January 21, 2017, 07:42:07 PM |
|
CheapAir support knows zero about bitcoins, they say only owner deals with Coinbase. All they see is payment not received.
|
|
|
|
|
|
enquirer (OP)
|
|
January 21, 2017, 07:44:24 PM |
|
I saw so many coinbase complaints this days.I suggest to everybody who is in coinbase registered company country to call police and report that site if they are stoling money together in deal with other sites.If they stole you big money in your place I would go to lawyer and send coinbase to judge if that happent to me and I would ask for damage penalty money to send me to my bank account +money which they stole and they would never repeat it again to me.They I would stop to use coinbase wallet forever and unsubscrite from their wallet but if they send me only 1 message I would call police or again call lawyer and send them again to judge for annoying me on my private email.So my point is if they want stole you then destroy them and take your money.
I will consider that, the problem is there is no paper trace, everything is online. |
|
|
|
|
|
Amadues
|
|
January 21, 2017, 07:48:14 PM |
|
I was stupid enough to try to pay for CheapAir ticket in Bitcoin. Transaction went through and confirmed but the merchant never received the USD. CheapAir support knows nothing about bitcoins, coinbase doesn't have phone support and doesn't reply to emails. Lesson: never pay BTC to any merchant that uses coinbase as payment processor.
Btw if you have a txs they have just to give the service. I think they will reply and solve your issue, but sounds really bad using a service and cannot get anything. I think you need the ticket as far as you can, so this is really a bad issues for Coinbase. |
██
█║█
║║║
║║║
█║█
██ | | | | |
▄██▄
▄██████▄
▄██████████
▄██████████▀ ▄▄
▄██████████▀ ▄████▄
▄██████████▀ ████████▄
██████████▀ ▀████████
▀███████▀ ▄███▄ ▀████▀ ▄█▄
▄███▄ ▀███▀ ▄███████▄ ▀▀ ▄█████▄
▄███████▄ ▄██████████ ▄█████████
█████████ ▄██████████▀ ▄██████████▀
▀█████▀ ▄██████████▀ ▄██████████▀
▀▀▀ ▄██████████▀ ▄██████████▀
██████████▀ ▄██████████▀
▀███████▀ █████████▀
▀███▀ ▄██▄ ▀█████▀
▄██████▄ ▀▀▀
█████████
▀█████▀
▀▀▀ | | | e i d o o
██
| | | | | | ███▀▀
▐▐▌
▐▌
▐▌
▐▐▌
███▄▄ | | | ▀▀███
▐▌▌
▐▌
▐▌
▐▌▌
▄▄███ |
|
|
|
|
enquirer (OP)
|
|
January 21, 2017, 07:50:37 PM |
|
Right, that's the issue, I need to book other things based on that ticket, and waiting days to resolve this is unacceptable.
|
|
|
|
|
|
enquirer (OP)
|
|
January 21, 2017, 07:52:28 PM |
|
Most merchants use BitPay and I never had any issue.
|
|
|
|
|
LTU_btc
Legendary
Offline
Activity: 3052
Merit: 1330
Slava Ukraini!
|
|
January 22, 2017, 12:28:57 AM |
|
Strange situation, CheapAir accepts bitcoins as payment method, but they don't know anything about bitcoin? So what CheapAir support told about your issue?
And if Coinbase don't respond to your support tickets, try to ask about your problem on their Twitter.
|
|
|
|
|
enquirer (OP)
|
|
January 22, 2017, 11:41:33 AM |
|
Sent emails, asked on Twitter, no reply at all; guess they are having a sweet weekend.
Can't imagine paypal or any credit card payment processor behaving thus arrogantly when customer money is involved.
|
|
|
|
|
|
Amadues
|
|
January 22, 2017, 11:47:28 AM |
|
Sent emails, asked on Twitter, no reply at all; guess they are having a sweet weekend.
Can't imagine paypal or any credit card payment processor behaving thus arrogantly when customer money is involved.
Thank you for sharing this bad issue already unresolved!!! I don't use normally coinbase (thus I have some peanuts inside...) One of principle of bitcoin is the own control of the money. the same thing need to adopt also exchange, they can't be absent for a long period leaving the user without replies   |
██
█║█
║║║
║║║
█║█
██ | | | | |
▄██▄
▄██████▄
▄██████████
▄██████████▀ ▄▄
▄██████████▀ ▄████▄
▄██████████▀ ████████▄
██████████▀ ▀████████
▀███████▀ ▄███▄ ▀████▀ ▄█▄
▄███▄ ▀███▀ ▄███████▄ ▀▀ ▄█████▄
▄███████▄ ▄██████████ ▄█████████
█████████ ▄██████████▀ ▄██████████▀
▀█████▀ ▄██████████▀ ▄██████████▀
▀▀▀ ▄██████████▀ ▄██████████▀
██████████▀ ▄██████████▀
▀███████▀ █████████▀
▀███▀ ▄██▄ ▀█████▀
▄██████▄ ▀▀▀
█████████
▀█████▀
▀▀▀ | | | e i d o o
██
| | | | | | ███▀▀
▐▐▌
▐▌
▐▌
▐▐▌
███▄▄ | | | ▀▀███
▐▌▌
▐▌
▐▌
▐▌▌
▄▄███ |
|
|
|
|
enquirer (OP)
|
|
January 23, 2017, 01:02:44 AM |
|
24 hours - no reply, nor to emails, nor on tweeter. Coins just disappeared into black hole.
|
|
|
|
|
botany
Legendary
Offline
Activity: 1582
Merit: 1064
|
|
January 23, 2017, 02:28:33 AM |
|
This is the problem when a payment processor is used. Companies want to accept bitcoins, but they can't handle the headache of receiving bitcoins and converting them to fiat. Hopefully, more companies start accepting bitcoins directly.
|
|
|
|
|
|
jseverson
|
|
January 23, 2017, 04:07:04 AM |
|
24 hours - no reply, nor to emails, nor on tweeter. Coins just disappeared into black hole.
What is happening in coinbase? There are lot of negative feedbacks from their users. I've been using their service for 6 months but I haven't encountered any problem except for buyig coins from their site. They also response in my e-mail instantly |
|
|
|
densuj
Legendary
Offline
Activity: 910
Merit: 1000
|
|
January 23, 2017, 04:23:20 AM |
|
24 hours - no reply, nor to emails, nor on tweeter. Coins just disappeared into black hole.
I think you must be more patient because your problem less than 3 days usually the exchangers will respond after 48 hours and i am sure coinbase will answer your ticket, they are big market exchangers bitcoins to fiat my opinion they are still busy. |
|
|
|
|
|
soul-impact
|
|
January 23, 2017, 05:48:09 AM |
|
This is really really terrible. I can not think that coinbase or CheapAir can do such things like that. Have you sent a support ticket to them yet? Maybe they could solve the problem for you. It will be a big shame if they do not reply you about this issue. First lesson to all Bitcoiners: Never use online wallet because they can take away your money at anytime
|
|
|
|
|
