Why do so many people hate Coinbase?

[BitcoinBarrel]

I never used CoinBase to buy or sell, prefer Local Bitcoins for that. Or ATMs.

Just seemed like a lot of trouble to use a web wallet, when blockchain.info is quick and easy.

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[warwar]

Sometimes they have had delays where they don't give you your coins for over 12 days after it already left your bank account.  This happened as recently as at the beginning of this year.

That can happen with anyone while using any exchange site mate. It has happened in past. Even Banks have delayed like anything sometimes.
Apart from saving your coins in not so secured wallet and little high fees, Coinbase is a good exchange site.

High fees really a big problem when it comes to the exchanger because you want low fees because you are saving or not but it is all about low cost. But overa in websitee its okay and the support system is okay for me they reply a soon as possible

[agustina2]

High fees really a big problem when it comes to the exchanger because you want low fees because you are saving or not but it is all about low cost. But overa in websitee its okay and the support system is okay for me they reply a soon as possible

I don't mind Coinbase fees if the service is really pleasing and can give convenient to it's user. Right now I don't have any problems using Coinbase. Also I like their exchange rates compare to our local rates. Little bit higher in terms of sell rate but unfortunately buy and sell is not supported in our country but I think in the near future it will happen.

Most of the complaints about Coinbase is freeze account and most of the posters only state that without giving proof or evidence.

[crairezx20]

That's true that some of Coinbase hater don't have valid/good reason, but you can't deny valid reasons such as :
1. Coinbase service is the opposite goal of bitcoin, especially about full control over our bitcoin, anonymity and privacy.
2. They have hidden fees at some of their services and their bitcoin rate isn't that good if you compare with other exchange.
3. They closed some of users account without real reason or warning in case user did something wrong.

So, no wonder many people hates Coinbase. But, coinbase users keep growing and they keep making profit even many bitcoiner hate them.

I think the hidden fees that you mention as actually happen to me last year 2x that i send my bitcoin into coinbase but i just receive  pending in few days the pending gone also my bitcoin is gone the support said that i double spend that is why its pending and never receive it.. but according to my electrum wallet there is no problem that i send my bitcoin the 2nd one this new year i experience of reduces of my balance there when the price of bitcoin is $1k plus until the price was crash i saw my balance was reduce i email them but no answer until now..

[mamahpapah]

that simple for me , if im send bitcoin from coinbase to other address need 1confirmation or more
and if me or someone very emergency with this bitcoin sure i cant wait for a long time waiting confirmation

[Oralmat]

Sometimes they have had delays where they don't give you your coins for over 12 days after it already left your bank account.  This happened as recently as at the beginning of this year.

I first  time heard that Coinbase can delay payments and i am really worried on hearing this. Bitcoin transactions are instant and waiting for 12 days means something is fishy. By the way i have decided to remove all my bitcoins from coinbase now and keep them save in my desktop wallet. Thanks for the information.

[Wandering Soul~]

There have a lot of negative feedbacks and these are the general problems about them:

1). Poor Customer service - Not all people are getting answered
2). Their strict and getting more stricter KYC (Know Your Customer) -  They want you to submit documents so you will no longer be anonymous .
3). Freezing and closing of a users account - For whatever reason, They have to notify the users if they will be closing its account so that the user will have time to empty their wallet . Of course the reason should also be notify to the user .
4) . Slow Processing
5). Android App keeps crashing

You may want to view this site the number of positive feedbacka are only 2-3 :http://bittrust.org/coinbase/0

[morantis]

There have a lot of negative feedbacks and these are the general problems about them:

1). Poor Customer service - Not all people are getting answered
2). Their strict and getting more stricter KYC (Know Your Customer) -  They want you to submit documents so you will no longer be anonymous .
3). Freezing and closing of a users account - For whatever reason, They have to notify the users if they will be closing its account so that the user will have time to empty their wallet . Of course the reason should also be notify to the user .
4) . Slow Processing
5). Android App keeps crashing

You may want to view this site the number of positive feedbacka are only 2-3 :http://bittrust.org/coinbase/0

those are simply people bitching because the world doesn't match their little model they dreamed up, i am talking about legitimate complaints, bot "my app closed and i had to take another full three seconds of my life to open it again"

and i like people getting their wallets frozen, maybe they will start following the rules

[jak3]

i have heard lits of rummers about coinbase lets just ignore the fact that coinbase is a web wallet and they have less security except that they do not allows every country...their support system is weeker when helping...i heard rummers that they block some users account who transact in gambling sites..they do not charge any fees for their transactions i do not know what is true or what is false but i just switched to mycelium android wallet

[bajing]

Perhaps it's just for a group of people who get frozen because of gambling, the rest Coinbase service was pretty good and by use coinbase you dont need to pay fee transaction for send bitcoin.

[morantis]

Perhaps it's just for a group of people who get frozen because of gambling, the rest Coinbase service was pretty good and by use coinbase you dont need to pay fee transaction for send bitcoin.

there are plenty of sites that have no fee to send BTC, what are you talking about?

[Vikash kumar]

I have no any complain regarding the coinbase .l always accept it .but as i know that no any people hate with coinbase. it may be lake of knowledge about bitcoin site or they have lake of time to spent on it.coinbase is just like a wallet which help us any time .

[theminer]

Pricing is too high when you know how things works.

It's a service for not tech-savvy ppl.

We are not the targetted audience.

[acroman08]

There have a lot of negative feedbacks and these are the general problems about them:

1). Poor Customer service - Not all people are getting answered
2). Their strict and getting more stricter KYC (Know Your Customer) -  They want you to submit documents so you will no longer be anonymous .
3). Freezing and closing of a users account - For whatever reason, They have to notify the users if they will be closing its account so that the user will have time to empty their wallet . Of course the reason should also be notify to the user .
4) . Slow Processing
5). Android App keeps crashing

You may want to view this site the number of positive feedbacka are only 2-3 :http://bittrust.org/coinbase/0

those are simply people bitching because the world doesn't match their little model they dreamed up, i am talking about legitimate complaints, bot "my app closed and i had to take another full three seconds of my life to open it again"

and i like people getting their wallets frozen, maybe they will start following the rules

They may be bitching, but those complaints are legitimate, coinbase is a company and they should be responsible for every complaint they are getting especially for notifying their clients before freezing their accounts, even if the user were unable to follow the rules, they should still have the rights to know if their accounts will be closed/froze and if coinbase fail to do so it can be considered as Estafa.

[CraigWrightBTC]

I've never had a problem with them from buying with them through the years and don't really see the source of all the hate for the company. Could anyone go ahead and provide some insight into why people hate it?

Thanks.

Usually the peoples hates a services because of bad costumers services are like slow respond,
slow withdrawal and other technical problem.
Mostly people hates services because of there are some problem include on coinbase but
it is just small amount of peoples whom hates coinbase and not all of costumers coinbase.

[marcoman22]

People like to hate coinbase because they took a stance on the block size in contrast to powerful people who control main forms of bitcoin discussion.The coinbase CEO openly advocated for larger blocks. Thats why the hatred started.

[Daedra]

If you don't like coinbase just don't use their services, I don't see the problem

[maxxdxx]

Because it's their customer support is poor. They can't afford enough customer service or something. They've always seemed to have difficulty working on the tickets they get.

[HabBear]

Ok, no one seems to be able to answer my question - all I'm reading are stories about "i heard rumours"...."because people say"...these aren't reasons, they're here-say.

Here's the real reason people don't like Coinbase: It's a United States company.

All the negative reasons I'm here can be linked back to the US Federal laws. Coinbase doesn't want to make it a greater hassle for you to bank with them! They don't want to track every detail of your identity! They don't want to strip you of your anonymity!

They have to because they're based out of the US. And the laws in the US are more strict than in other countries. It's that simple.

Ok, I hear a lot of negative stories but everyone seems to be referencing other people's stories?

So...a few questions for all of you skeptical of Coinbase:

• Have any of you personally had your accounts frozen or cleaned out or closed by Coinbase?
• Is the Coinbase Vault any good?
• What about Circle - just as bad or much better than Coinbase?

I personally haven't had any of those things happen to me, but that is because I moved away from Coinbase a long time ago. However, there have been some stories where those sort of things have happened to other people.

Windpower, Circle is the exact same thing as Coinbase, however it's based out of a different US city. (And will ultimately be subjected to the same Federal regulation that Coinbase is being subjected to.)

I have never even heard of circle, it doesn't seem to good so I would say that Coinbase is better.

[rk33]

I finally closed my account there customer service is terrible, they take forever to respond... and when u even send live chat they pretend like there there