We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our Bitcoin Cash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we were forced to cancel all BCH trades placed after the above-mentioned time.
Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.
i think simplefx is scam! This problem was not technical! they took almost .5 btc!