Yeah, looks like you got a 'live one' there.. doesn't seem at all friendly.
Just get what you need out of them and get out of there. If I were you, I'd consider Stamp... much friendlier!
Thanks for the hint.
I am not yet verified at Stamp. Maybe I should think about that.
I am verified at Bitfinex though where I recently sent a wire transfer to. Took one day to their bank account in Taiwan. And I got an email notification when the funds arrived.
Have not dealt with the Bitfinex support other than for verification though. Best is anyway if you do not have to contact support at all.
I was tempted by the lower BTC price on BTC-E. Now I know why it is like this... ^^
In case somebody is interested: The correspondent bank charges plus exchange charges (Bitfinex/BTC-E) were more or less the same for both transactions (around 3% for me). The BTC-E bank account is in Mongolia. Transfer took two days there. I could have bought below 1000 USD, had I known that the funds had already arrived.