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alva5763
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February 09, 2017, 06:58:44 PM
 #1

Hello.
 I had a transaction from epay.info to my coinbase wallet. After 2 days there were no confirmations. Now the transaction is not showing either in my wallet or returned to my epay.info account. Anyone any idea where the transaction will be,thanks?
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February 09, 2017, 10:29:11 PM
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After two days, if you can't see it on the blockchain, its possible that the transaction is cancelled, you can contact to epay for more info. Depending how epay works, they will try to sent it another time, or they will return your bitcoins to your epay address.
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February 10, 2017, 06:33:54 AM
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I thought it would be returned but it is not showing in my epay account. Sent email to coinbase. Will contact epay.info.
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February 10, 2017, 06:41:15 AM
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I thought it would be returned but it is not showing in my epay account. Sent email to coinbase. Will contact epay.info.

You should be able to see the transaction on the blockchain even If It's not showing into your ePay account , simply type your coinbase address into blockchain.info and see the transactions that came to it.

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February 10, 2017, 03:07:20 PM
 #5

I thought it would be returned but it is not showing in my epay account. Sent email to coinbase. Will contact epay.info.
Yes epay.info is the only one who can help you. But you can also check your transaction on blockchain if you know bitcoin deposit address you have got from coinbase. If there is some bitcoin in that address than you should contact coinbase support.

alva5763
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February 10, 2017, 05:33:43 PM
 #6

Coinbase say they cannot help. Have contacted epay. Bitmain claim it's because fee paid by epay is too low. My only hope is a reply from epay.
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February 11, 2017, 02:05:23 AM
 #7

Hello.
 I had a transaction from epay.info to my coinbase wallet. After 2 days there were no confirmations. Now the transaction is not showing either in my wallet or returned to my epay.info account. Anyone any idea where the transaction will be,thanks?

Have you already receive the money that you have withdraw form epay to your coinbase account? If not, try contacting the support team of Epay, because they are the one responsible for this and not Coinbase. Maybe it was delayed or just got in the traffic in the blockchain, and always check your transaction history, maybe it got cancelled by any chances.

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SONG GEET
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February 11, 2017, 02:51:17 PM
 #8

Coinbase say they cannot help. Have contacted epay. Bitmain claim it's because fee paid by epay is too low. My only hope is a reply from epay.
Can you share bitcoin address where you have requested payout?

Also have you got any reply from epay, if you have got some updates better post it here.


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mbuk81
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February 11, 2017, 06:09:28 PM
 #9

yes contact epay then will be able to resend as there will see it was not confirmed and that the satoshi where returned to the main account  that it was sent from this happen to me and once when I sent a payment to someone that  disappeared from my wallet then I checked block chain and it confirmed payment fail and the satoshi were back in my balance  so send them a screen shot of the block chain page to et them to resend payment 

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