I read the article and funny that they allow this fraudster to use their service in exchange of cut lol. So it is about the money. I wonder why their license was not suspended. When a small enterprise is found guilty of this charge, they then close the business and the owner may possibly end up in jail.
This is a great question. I suspect it's because they've been determined to be "too big to fail". There are so many people in the developing world that rely on their payment infrastructure that taking them out of business may have the unintended consequence of leaving millions of people who rely on payments from relatives in the developed world going with out money for their paycheck to paycheck living.
Yes that's what I'm thinking too. Since WU is the world's biggest money-transfer company, it won't close immediately even they admitted it. The scenario that people have complaints about fraud should lead them to investigation already. Between 2004 and 2012 had been a long time and it was disappointing that WU didn't take any steps about the fraudulent transactions.