Hello,
I find both quite unreliable at the moment, just joined the community and had BIG issues to start trading BTC. It should not be so.
Intel
I use localbitcoins.com . found few users there who have the same bank as me and some live 20 min walk from my house. buying / selling btc has never been easier for me. Yes i pay the 2% above mtgox price. but imo its worth it instead of waiting like a sheep for coinbase mtgox or whatever you want to use.
Kiders @ localbitcoins.com hit me up if u need something