I would say and suggest not to go to those live dealer casinos anymore from now on.
They are con artists at the game now.
You can read about it all over the internet now from what happened last friday of when it was revealed how they are conning people out of them winning while playing live on the table when the dealers know and their pitbosses who are behind the cameras as well as on their monitors, TIP OFF the dealers what and when to draw their houses winning cards so to make anybody who has a large bet lose it.
Typical scamming ways of these spanish based casinos that know how to be shady and scummy in their business practices.
Never trust them.. EVER! With you money or this case with your BitCoins!