Neteller issues

[SharkAccount]

Hi,
I'm stuck, don't know what to do and I need guidance and help from someone who understands what have happened!
I have my bitcoin wallet on blockchain. I have my e-wallet with Neteller.
I can put money in my e-wallet with bitcoin and have done so in the past successfully.
The thing is that Neteller only accepts the bitcoin deposit if the receive the money within a specific time.
If that time passes they will decline and the reason I guess must be because the $ value of bitcoin goes up and down.

Please look at picture 1 where you can see that I now finally after 48 hours got my bitcoin transaction confirmed.
However, Neteller has already declined the transaction long time ago since they didn't receive the money in the time period.
So now, I have no money in my Neteller and no money in my blockchain wallet.

How do I get my money back to my blockchain wallet??

Really need some help !!

Thx

https://i.imgur.com/zc93R5z.png

https://i.imgur.com/pm9ggkJ.png

[cr1776]

Hi,
I'm stuck, don't know what to do and I need guidance and help from someone who understands what have happened!
I have my bitcoin wallet on blockchain. I have my e-wallet with Neteller.
I can put money in my e-wallet with bitcoin and have done so in the past successfully.
The thing is that Neteller only accepts the bitcoin deposit if the receive the money within a specific time.
If that time passes they will decline and the reason I guess must be because the $ value of bitcoin goes up and down.

Please look at picture 1 where you can see that I now finally after 48 hours got my bitcoin transaction confirmed.
However, Neteller has already declined the transaction long time ago since they didn't receive the money in the time period.
So now, I have no money in my Neteller and no money in my blockchain wallet.

How do I get my money back to my blockchain wallet??

Really need some help !!

Thx

https://i.imgur.com/zc93R5z.png

https://i.imgur.com/pm9ggkJ.png

About your only option is to talk to Neteller support.  No one else can help you since they control the private key to the address you sent to.

This should also probably be split off from here and get moved to the service discussion since it seems to be about blockchain.info (not "blockchain") and Neteller.

[SharkAccount]

I spoke to Neteller and they fixed it

https://i.imgur.com/3cgX3rZ.png

Thank you!

[bL4nkcode]

I spoke to Neteller and they fixed it

https://i.imgur.com/3cgX3rZ.png

Thank you!

I'm sure you fixed your problem already as you stated above, much better if you can now lock/close this thread to avoid from spamming post answers from different users wearing signatures. Thanks.

[Catmony]

I spoke to Neteller and they fixed it

Same thing had happened to me too and both bitpay and neteller have helped me to solve it. Actually it is due to low fee in your transaction. Mempool is full from last few days so it is taking hours to get confirmation.