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快递人力成本占总成本50%以上 电商红利或成负担
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Topic: 快递人力成本占总成本50%以上 电商红利或成负担 (Read 323 times)
Jennifeoe
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快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 10:11:38 AM
#1
最近几天,股票市场最受瞩目的莫过于新上市的顺丰控股,该企业一上市即超过了万科美的,成深市最大市值公司,并且连续涨停。而另一边,圆通“被倒闭”事件才刚刚平息,快递业基层人员流失已成不争的事实。
是快递业经营模式出现了问题?还是低价格竞争挤压基层人员生存空间现状积累后的一个爆发?
如今,三通一达以及顺丰都已经上市,借助资本市场大展拳脚的同时,快递最后一公里问题又该如何解决?
加盟制VS直营,谁主快递沉浮?
近日,圆通“被倒闭”事件备受外界关注,而它的起源就是圆通花园桥加盟网点被曝包裹堆压无人派送。对于此事,目前流传着两个说法。一是圆通遭遇了严重的用工荒,基层人员由于收入低而跳槽去网络送餐平台。另一个说法则是加盟网点与总部利益纠纷导致罢工造成的非正常营运。
对此,圆通总部给南都记者的说法是“因服务质量问题作出了内部调整。目前,已全部恢复正常。当然,这也与春节后的快件激增、人员返岗不及时等快递行业普遍存在的客观性、季节性的原因挂钩。”
据一位业内知情人士透露,圆通北京花园桥加盟网点问题是与利益纠纷有关。“其实那些货,以现有的人员,几天之内就能送完,但就是不肯送。”一家快递公司相关负责人与南都记者私下探讨时表示,“虽然是竞争对手,但我们也认为圆通这件事被有意放大了。”据他介绍,春节期间淘宝店家多休业,节后本身就是网购需求恢复性爆发期。“特别是一些消费者,会提前下单,希望店家节后一营业就马上发货”,因此每年春节过后都是快递业务量的一个小高峰,是例牌菜,不是今年才有的。而且根据他们企业的情况来看,今年的情况并非十分严重。
中国物流学会特约研究员杨达卿接受南都记者采访时表示,这次事件的根本矛盾还是“加盟商与总部的利益分配机制问题。”他表示,加盟式企业总部与加盟商是博弈的不同法人主体,总部和加盟商不是大马车与马的关系,而是大马车与不同小马车的关系。“这种关系是基于利益分配下的松散协同,缺乏基于事业可持续发展的机制保障。在松散协同下,快递总部和大区/省级、市级、县级加盟商层层构成了金字塔式的结构下,顶层为了整体规范化多会苛扣厉罚,造成底层干活最多却收益难增。加盟商一旦利益遭到侵害,小马车很容易瘫痪大马车。”
Maria122
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 10:12:15 AM
#2
我感觉也没啥可以担心的,反正总会有快递公司和电商赚钱。快递行业又不是垄断行业~
Headey
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 10:13:38 AM
#3
京东是最科学的,快递员有钱赚只派件不收件,客户服务体验好。网购之外的业务一个顺丰就可以搞定,最后祝福四通一达早日倒闭。在圆通干了三个月,那简直是人间炼狱,你要他钱,他要你命。
difiberg
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 10:14:14 AM
#4
Quote from: Maria122 on February 28, 2017, 10:12:15 AM
我感觉也没啥可以担心的,反正总会有快递公司和电商赚钱。快递行业又不是垄断行业~
快递,电商底层都在给上层输血杀鸡取卵,等炸干了就都玩完
dafhdier
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 10:15:48 AM
#5
Quote from: difiberg on February 28, 2017, 10:14:14 AM
Quote from: Maria122 on February 28, 2017, 10:12:15 AM
我感觉也没啥可以担心的,反正总会有快递公司和电商赚钱。快递行业又不是垄断行业~
快递,电商底层都在给上层输血杀鸡取卵,等炸干了就都玩完
人力成本只会越来越高,而高昂的房租和其它成本因素却是可变的,这完全取决于政府怎么想
dafhdier
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 10:18:52 AM
#6
顺丰的确管理的不错。
我们长期比较多的接触到国内的几个快递公司。明显能感觉到顺丰的员工与其他几个快递公司的不同。虽然都是学历不高,但是顺丰员工的态度和素质明显好于其它几家。这就是顺丰成功的重要因素之一吧。
daviidalpert
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 10:59:11 AM
#7
顺丰感觉确实不错的 我遇到过的态度很好
samuel001
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 11:07:14 AM
#8
顺丰确实是不错的,和京东快递的品质是相当的
vernonery
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 11:35:49 AM
#9
人力成本继续上升的话,快递公司利润会被压缩的很快
shawn92
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Re: 快递人力成本占总成本50%以上 电商红利或成负担
February 28, 2017, 03:02:01 PM
#10
这次事件的根本矛盾还是“加盟商与总部的利益分配机制问题。”
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快递人力成本占总成本50%以上 电商红利或成负担
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