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Author Topic: Leupay will rob your money if you relate to bitcoin. Be careful  (Read 3634 times)
romantic1
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March 02, 2017, 12:36:53 PM
 #1

Leupay is online Sepa account.
They sent me email : "By this e-mail we inform you on the immediate suspension of the LeuPay Service and termination of the Agreement, since the business model of dealing with Bitcoins, does not corresponds to our clients acceptance policy.
The available balance in your LeuPay account, less applicable fee for e-money
redemption and fees for the bank transfer, will be transferred to your
company's bank account in a bank, licensed in EU. Please provide to us your
company bank account in a bank, licensed in EU.
I gave them my bank account in a bank, licences in EU.
But they said " Please send us a document certifying the opened bank account in order to proceed with the e-money redemption. "
I said "What document do you want ?"
I received the reply from leupay:
"Please send us an official document, such as statement or other, signed and
stamped by a bank, licensed in EU, certifying the opened bank account in order
to proceed with the e-money redemption."
I have read the agreement and I didn't find anything relate to bitcoin.
I don't have any business, I'm just personal. I use my saving to invest in bitcoin.
The full name in my bank acount is match to the full name in leupay account. That's enough. Why do leupay want a bank statement stamped and signed ? I'm very busy.
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March 02, 2017, 11:07:14 PM
 #2

Holy sh*t! They cant handle bitcoin related business??? Huh

romantic1
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March 03, 2017, 12:22:19 AM
 #3

Holy sh*t! They cant handle bitcoin related business??? Huh
Yes, I was very surprise. A lot of money in there. I think they do not want to give it back. They do not have the right to hold my money just because they cant handle bitcoin related business. Bitcoin is not illegal.
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March 03, 2017, 01:22:28 PM
 #4

Holy sh*t! They cant handle bitcoin related business??? Huh
Yes, I was very surprise. A lot of money in there. I think they do not want to give it back. They do not have the right to hold my money just because they cant handle bitcoin related business. Bitcoin is not illegal.

You send SEPA to kraken.com, bitstamp.net or therocktrading.com ?
romantic1
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March 03, 2017, 01:54:26 PM
 #5

Holy sh*t! They cant handle bitcoin related business??? Huh
Yes, I was very surprise. A lot of money in there. I think they do not want to give it back. They do not have the right to hold my money just because they cant handle bitcoin related business. Bitcoin is not illegal.

You send SEPA to kraken.com, bitstamp.net or therocktrading.com ?

I sent to kraken.com and bitstamp so they block my account. They can block my account if they want but they should let me transfer my money out.
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March 03, 2017, 02:03:05 PM
 #6

I personally see this as your fault as you was the one who didn't the terms of services but there is probably nothing to be worried about, you just need to wait until they reply, you didn't mention the amount involved here but I doubt It's something huge that they would scam you for.

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March 03, 2017, 02:05:52 PM
 #7

Holy sh*t! They cant handle bitcoin related business??? Huh
Yes, I was very surprise. A lot of money in there. I think they do not want to give it back. They do not have the right to hold my money just because they cant handle bitcoin related business. Bitcoin is not illegal.

You send SEPA to kraken.com, bitstamp.net or therocktrading.com ?

I sent to kraken.com and bitstamp so they block my account. They can block my account if they want but they should let me transfer my money out.
Now they will not allow you to transfer from your account to kraken.com or bitstamp.net you must provide them all details and documents then they will give your refund in bank then you can transfer as your want because its all your fault not their
Addisonbt
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March 03, 2017, 05:17:58 PM
 #8

I personally see this as your fault as you was the one who didn't the terms of services but there is probably nothing to be worried about, you just need to wait until they reply, you didn't mention the amount involved here but I doubt It's something huge that they would scam you for.

Quote
I personally see this as your fault as you was the one who didn't the terms of services
what should be done ? Roll Eyes
romantic1
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March 04, 2017, 08:48:54 AM
 #9

They said " Please send us a document certifying the opened bank account in order to proceed with the e-money redemption. "
I said "What document do you want ?"
Still no reply from them.
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March 04, 2017, 08:56:20 AM
 #10

1.Do you agree that your account termination was valid reason ? Just saying,you did comply with their TOS while signing up in the beginning.
2.Maybe read that agreement again and see if at all their excuse exists ?

Please send us a document certifying the opened bank account in order to proceed with the e-money redemption. "
I said "What document do you want ?"
Still no reply from them
Because that line speaks for itself.No further clarification is needed if you look at it. "document certifying the opened bank account ",maybe a stamp letter signed by the bank ? Maybe an email vouching you a customer for the bank ? You need to talk to the bank btw.


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romantic1
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March 04, 2017, 09:49:30 AM
 #11

I haven't read the agreement yet. But now reading the agreement is not necessery anymore,  because I just want to transfer my money out
romantic1
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March 07, 2017, 03:09:29 AM
 #12

Still no reply from Leupay. They don't want to relate to bitcoin, it's ok, they just let me transfer my money out and then block my account. Why they want bank account in a bank, licensed in EU ? After I gave them the bank account they want, why they want document certifying the opened bank account ? What else do they want ? I asked them "what document do you want ? " Still no answer. I was very polite to them. Too bad. Stay Leupay away. I know many people here using leupay.
Addisonbt
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March 07, 2017, 06:23:24 PM
 #13

I made a Leupay account,
- Send ID,
- Send proof utility bill,
- Received a card EUR MasterCard
- Activated GateKeeper - Android Apps with one-time passwords

The account LeuPay is fully activated.
I have my IBAN.

Card LeuPay AVS ? Huh
Work with any billing address?
romantic1
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March 09, 2017, 04:36:29 AM
 #14

I received the reply from leupay:
"Please send us an official document, such as statement or other, signed and
stamped by a bank, licensed in EU, certifying the opened bank account in order
to proceed with the e-money redemption."
I have read the agreement and I didn't find anything relate to bitcoin.
I don't live in EU, what can I do ? Read the first post if you don't understand.
Addisonbt
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March 09, 2017, 06:50:07 AM
 #15

About what amount are we talking about?  Huh
romantic1
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March 17, 2017, 06:06:04 AM
 #16

I don't have any business, I'm just personal. I use my saving to invest in bitcoin.
The full name in my bank acount is match to the full name in leupay account. That's enough. Why do leupay want a bank statement stamped and signed ? I'm very busy.
I have 1000 EUR in leupay
Addisonbt
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March 19, 2017, 12:42:11 PM
 #17

You used a mobile app LeuPay
to generate one time passwords GateKeeper 1.8 ?
romantic1
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March 24, 2017, 08:50:11 AM
 #18

You used a mobile app LeuPay
to generate one time passwords GateKeeper 1.8 ?
Why ?
I sent them the bank statement signed and stamped as they want. I hope they don't want anything else and give me my money.
claudiney
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June 06, 2017, 12:35:03 AM
 #19

You used a mobile app LeuPay
to generate one time passwords GateKeeper 1.8 ?
Why ?
I sent them the bank statement signed and stamped as they want. I hope they don't want anything else and give me my money.

Hi, guys!

Sorry for opening this old post. I just want to know if @romantic1 has news about this issue related to LeuPay account.
bonooll
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June 06, 2017, 03:09:46 AM
 #20

so sad to hear that they dont provide services for any bitcoin-related people...

any other online banking service providers like Leupay accept bitcoin-related people??

thank you
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