blockchain wallet too complicated? Seriously? You don't have to do anything to get it working. No installation, just user name + password. How easy does stuff have to be for an "average" person to use?
If you said online wallets weren't secure, I'd have to agree, but not easy enough for the average person to use?
Totally agree about the current service level in the industry though. Exchanges + scams come and go with the tides, they are often run by a single person, and sometimes not even any form of business entity. Its a joke, and seriously holding back the industry. But I firmly believe this is just the result of a very new industry, current exchanges will just be wiped away in the next 12-18 months, and a good thing too.
p2p crypto? Hard to say at the moment what people "support" unless you define "people"? You certainly don't want to ask what the "average person" wants if they can't operate an online wallet