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axisflip (OP)
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March 05, 2017, 11:58:54 PM
Last edit: June 02, 2017, 12:41:31 PM by axisflip
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HI-TEC99
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March 06, 2017, 01:24:55 AM
 #2

A user here called krishnapramod had his account closed, but they let him withdraw his Bitcoins. Don't you get on-screen instructions for withdrawing your Bitcoins when you try to login?



I received a mail from Coinbase today,

Quote
Hello,

Thank you for your interest in Coinbase. Our primary goal is to make digital currency safe and secure for our customers. Coinbase is a regulated Money Services Business under FinCEN (FinCEN.gov), and as part of achieving this goal, we are legally obligated to implement regulatory compliance mechanisms.

Upon careful review, we believe your account has engaged in prohibited use in violation of our Terms of Service and we regret to inform you that we can no longer provide you with access to our service. We respectfully request that you follow the on-screen instructions presented when you log into your Coinbase account to send any remaining balance offsite to an external address.

Should you have any questions or need assistance, please let us know and we'll be happy to help.

Respectfully,

Coinbase Customer Support

prohibited use in violation of our Terms of Service - WTF  Huh

I do not have any funds in my coinbase account now, 13DHU877EnKy8uvCg2NSWNcSPhdCuMuLLz, but still closing the account without citing any valid reason is not professional. I have read about many complaints regarding coinbase on this forum as well as reddit, guess most of them were true.
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March 06, 2017, 03:23:14 AM
 #3

A user here called krishnapramod had his account closed, but they let him withdraw his Bitcoins. Don't you get on-screen instructions for withdrawing your Bitcoins when you try to login?
I received a mail from Coinbase today,


prohibited use in violation of our Terms of Service - WTF  Huh

I do not have any funds in my coinbase account now, 13DHU877EnKy8uvCg2NSWNcSPhdCuMuLLz, but still closing the account without citing any valid reason is not professional. I have read about many complaints regarding coinbase on this forum as well as reddit, guess most of them were true.

Avoid doing business with or Via these sites:
1. Paypal,Skrill
2. Coinbase,Xapo
3. Escrow like Paxful

For OP I am really feeling sorry that you have lost your money , I feel that there is no use of taking legal actions against them but to learn from your mistakes.



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March 06, 2017, 03:28:38 AM
 #4

So, they are not letting you withdraw your BTC? Have you contacted support about being able to withdraw your BTC? What did they say?

It is possible they received an attachment/garnishment to place against your account if they are not allowing you to withdraw, although if this was the case, then they would probably tell you this.

Coinbase, just like every other business has the right to not do business with whoever they choose.
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