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Author Topic: What about Bitcoin and consumer protection?  (Read 2644 times)
cryptovally (OP)
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March 08, 2017, 09:57:30 AM
 #1

Is bitcoin has consumer protection?
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March 08, 2017, 04:34:12 PM
 #2

To my knowledge bitcoin has no consumer protection because there are many cases hack that makes consumers experiencing loss. Addition there is no government regulation in some countries also make there is no certainty of law on consumer protection. Consumer protection must have security and certainty of law, and it must be met to ensure bitcoin that users save.
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March 08, 2017, 06:23:26 PM
 #3

Most governments barely acknowledge Bitcoin as it is quite a grey area between an asset and a currency.  Because of this, there is no consumer protection.  There are many factors of Bitcoin which make it ideal for scamming - one being that it's pseudonymous and therefore people can take Bitcoin payments with there being next to no trace of the scam for governments to see, unless they use the same address repeatedly which is unlikely (and governments are unlikely to want to take action, especially since they don't know a lot about Bitcoin and don't really want to get involved).

Also, Bitcoin itself is never going to take action because there is no specific company to do it unless you pay for some kind of insurance, which would most likely be a scam in itself.

When you use Bitcoin, you need to be careful and practice a bit of common sense: If it sounds too good to be true, it probably is

Luckily, in most cases when you get scammed it's only however much you send to the scammer that is taken for you.  They can never ruin your life because they won't figure out your personal information, so the pseudonymous nature of Bitcoin sort of helps the victim as well.

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March 08, 2017, 06:35:16 PM
 #4

It is the ultimate in consumer protection. You and you alone control your bitcoin. Many people are confused about fiat currency and think they own their money. In fact a currency like US dollars are owned by the federal reserve. You may use them according to the rules created by the owner for purposes that they see fit. But they are not yours and you can't even legally destroy them.

Bitcoin is by far the cheapest, fastest, and most secure way to pay anyone anywhere. For me everything else is just a crappy frequent flier mile system.

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March 09, 2017, 11:32:44 AM
 #5

Is bitcoin has consumer protection?

Even from the evolution of time of bitcoin I dont think there is the assumption to have consumer protection because that will negate the concept of total freedom bitcoin seeks to achieve. Although, I admit this is a disadvantage because quite a number of people have been duped including myself and there is no one to report to. I guess for now we just have to be responsible for ourselves and be more careful as no one to protect any one in this crypto-world.
cryptovally (OP)
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March 16, 2017, 07:54:14 AM
 #6

Most governments barely acknowledge Bitcoin as it is quite a grey area between an asset and a currency.  Because of this, there is no consumer protection.  There are many factors of Bitcoin which make it ideal for scamming - one being that it's pseudonymous and therefore people can take Bitcoin payments with there being next to no trace of the scam for governments to see, unless they use the same address repeatedly which is unlikely (and governments are unlikely to want to take action, especially since they don't know a lot about Bitcoin and don't really want to get involved).

Also, Bitcoin itself is never going to take action because there is no specific company to do it unless you pay for some kind of insurance, which would most likely be a scam in itself.

When you use Bitcoin, you need to be careful and practice a bit of common sense: If it sounds too good to be true, it probably is

Luckily, in most cases when you get scammed it's only however much you send to the scammer that is taken for you.  They can never ruin your life because they won't figure out your personal information, so the pseudonymous nature of Bitcoin sort of helps the victim as well.
Ok thanks for suggest.
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March 17, 2017, 03:12:33 AM
 #7

Most governments barely acknowledge Bitcoin as it is quite a grey area between an asset and a currency.  Because of this, there is no consumer protection.  There are many factors of Bitcoin which make it ideal for scamming - one being that it's pseudonymous and therefore people can take Bitcoin payments with there being next to no trace of the scam for governments to see, unless they use the same address repeatedly which is unlikely (and governments are unlikely to want to take action, especially since they don't know a lot about Bitcoin and don't really want to get involved).

Also, Bitcoin itself is never going to take action because there is no specific company to do it unless you pay for some kind of insurance, which would most likely be a scam in itself.

When you use Bitcoin, you need to be careful and practice a bit of common sense: If it sounds too good to be true, it probably is

Luckily, in most cases when you get scammed it's only however much you send to the scammer that is taken for you.  They can never ruin your life because they won't figure out your personal information, so the pseudonymous nature of Bitcoin sort of helps the victim as well.
Ok thanks for suggest.


while there is no legislation on the protection of bitcoin, of course the handling of cases of theft of bitcoin will be difficult if submitted to a legal process, but I hope someday there rules about bitcoin and laws in various countries that will provide security for users bitcoin
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March 17, 2017, 03:21:02 AM
 #8

Is bitcoin has consumer protection?

Not really, however if you have gotten scammed a big amount by someone it is a good idea to file a lawsuit agains that person.

But if you are just purchasing something off the web which is like $10 and you get scammed, then i'm sorry, there is pretty much no way that you can have that money back. There is no "chargeback" feature with bitcoin.

This is what makes bitcoin successful and at the same time a favourite tool for the scammers.

Just make sure you always use a reputable site or with a reputable escrow, don't ever trade with newbies or anyone you don't know.
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March 17, 2017, 12:53:04 PM
 #9

One of the most common problems that people mention about Bitcoin is the lack of consumer protection. All Bitcoin transactions are irrevocable and if you don’t get the product you purchased you have no recourse to get your money back. Some see this as a positive as Bitcoin avoids fees that are charged by credit card companies by not having an institution to intermediate chargebacks. Hopefully, before your purchase, you have formed a relationship with the merchant so you’re chances of fraud is low but these cases do happen and Bitcoin hasn’t been able to help those customer a lot.
Until now. Bitcoin has found a solution to its new age problem. Payments will now go through escrow and will only be released once it’s confirmed by the customer that they have received the product. This, however, is not just a straight forward escrow account, Bitcoin is doing a multisignature transaction. What does that mean? Instead of the customer sending money to an escrow agent, it gets sent to two of three multisignature addresses that are created using the public keys of the customer, the merchant and the escrow agent. So, basically, the funds from the customers address can only be spent when two of the three parties cooperate.
So it works like this –
Jack wants to send money to Jane through an escrow agent for an iPhone 6. Jack searches the website Bitrated choosing “Browse arbitrators” and finds an escrow agent named Jill. He clicks to start the transaction and includes what the transaction conditions are – for example, he says that for 1.5 BTC, Jane will send him an iPhone, unused and undamaged and he clicks to begin the process. Jack is provided with a link to send Jane and when Jane receives it, she opens up the link and accepts.
Bitrated then creates the three multisignature addresses between Jack, Jane and Jill (even though Jill has not participated yet, Jack has Jill’s public key so the address can be made). Jack sends the money and Jane will see through a confirmation that the money is in escrow. When Jack receives the phone and is ready to release the money, he just enters Jane’s address and how much should be released. Jane can see that money is pending and she can then click on the pending transaction to review it. Once she sees it’s the correct amount, she can approve it and the transaction is complete.
If there was a dispute over the transaction, either one of them could click a link on the page to contact Jane to mediate the dispute. She gathers information from both of them and then makes a decision based on the information who is right in the dispute and her decision settles the matter.
There are several advantages to this system. Most transactions will not need a mediator so there won’t be a fee that is incurred. If the mediator does get involved, there will probably be a fee but it is paid by the people using the service, it’s not spread out across all the users of the system. If Jack and Jill decided that Jane is doing a bad job, they can together decide to use a different mediator. And the mediator cannot take the money herself since she needs the signature of one of the other parties to do this.
The security of the multisignature system is well thought out as Bitrated does not keep any of the data on its own server. All the information of the escrow transactions are kept in the user’s URL. The only drawback is the fact that the escrow agents are unregulated so you’re really not sure how honest they are. It would help if Bitrated put in a system to vet the agents, especially for new users who are not familiar with the system.
Bitrated needs to make its next step to include e-commerce into this setup. As it stands, the service is only for person-to-person money transfers. Having a mediator available for online store transactions would give customers the confidence in their transaction and feel like they have someone to help them if the product they purchased does not arrive. If this system becomes a standard in the Bitcoin world, it could even transfer as a lower cost alternative for merchants using credit cards as they would never have to pay a fee as long as they delivered the products that were purchased.
Another area Bitcoin is improving in customer protection is allowing businesses to do a public audit of its assets which permits a business to prove the use of its Bitcoin assets without providing any private information about its customers. This allows customers to do their own research on companies that they will be dealing with.
Bitcoin is making strides to make its currency and its use more secure to encourage growth and confidence. In order to get rid of a lot of myths about Bitcoin and its uses, these changes will change the Bitcoin’s reputation and the world’s trust in its service.
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April 05, 2017, 11:45:56 AM
 #10

Bitcoin is the perfect consumer protection. Just always use a reputable site while Bitcoin trading. Till now there are no laws about Bitcoin consumers but hope someday there are laws that will offer security for consumers. prior to you buy, you have shaped an association with the shipper if you have chances of fraud by this, fraud chances can be low yet these cases do happen and Bitcoin hasn't possessed the capacity to help those clients at a considerable measure.
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November 22, 2017, 11:21:10 PM
 #11

All the rules on consumer protection apply only to legal assets. Bitcoin is not regulated by laws so there are no rules. We must ensure its protection. And rightly so. If the user of bitcoin believes himself to be free from obligations to the government all its functions it should assume.
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November 23, 2017, 08:42:42 AM
 #12

Is bitcoin has consumer protection?
Consumer protection is just only available or can be seen on centralized things which we wont ever see on Bitcoin itself. If a certain transaction have been done then it cant be revised no matter how the buyer didnt like on such transaction then he cant do nothing because all is irreversible and thats the beauty of bitcoin which i do really like and for most people.This is not like paypal or any other services that do need this protection.

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November 23, 2017, 10:53:04 AM
 #13

I think BTC doesn't have consumer protection because in countries where it is banned by the government of that country. So there will be no responsibility of the government if you are cheated by someone.
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November 23, 2017, 01:35:49 PM
 #14

Consumer protection is for something that is offering a product, bitcoin is not offering anything. What it offers is an alternative for your cash something that you can use with a faster transaction and without a particular entity that controls it but it is being confirmed by everyone who uses it. So having a consumer protection for bitcoin is impossible.

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November 23, 2017, 03:49:49 PM
 #15

Is bitcoin has consumer protection?
Consumer Protection is one major thing that bitcoin has not been able to provide due to some reasons. We know that there are no government rules and regulations on bitcoin which lead to misuse of the currency and hence hacking and frauds. Nowhere in the world, government takes responsibility of bitcoin and consumer protection regarding it.
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November 23, 2017, 04:43:40 PM
 #16

Bitcoin is decentralized currency, no one control bitcoin except yourself , not your government !
At my country = my government still not legalize bitcoin so if I got scam because of bitcoin, I can't do anything because the police can't chase the thief (If you understand what I mean )


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November 23, 2017, 10:47:21 PM
 #17

I think BTC doesn't have consumer protection because in countries where it is banned by the government of that country. So there will be no responsibility of the government if you are cheated by someone.

Agreed on this. Bitcoin is not regulated by the government, that's the case for countries that banned bitcoin. As for the countries where bitcoin is legal and doesn't sue you a criminal case for using it, still the government gives warning and precaution to it's users. The same thing with fiat money, it can be used for illegal trades that government is having hard time to stop.

Is someone here has an idea if there are groups or organizations that are starting to give protection to us? Even local exchanges doesn't guarantee it.
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November 23, 2017, 11:19:44 PM
 #18

Is someone here has an idea if there are groups or organizations that are starting to give protection to us? Even local exchanges doesn't guarantee it.
Coinbase has a certain form of insurance policy, which only applies to certain circumstances where coin loss may occur, but that's obviously not from the user side. Everything people lose is their own responsibility.

I personally don't see much need for any service to offer a direct form of user protection like how PayPal offers its users buyers protection. I like how all transactions once confirmed are final.

That however doesn't mean that there won't be such a service somewhere in the future. People however must understand that it only works if you operate in a centralized environment, and that's something I want to avoid as much as possible.

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November 24, 2017, 01:52:27 AM
 #19

Is bitcoin has consumer protection?

Consumer protection are the governing laws in which the consumer are protected by possible scammers or unfair trades so since bitcoin has no law then there is no consumer protection. When it comes to bitcoin, you are on your own. You are not protected in case there are people who will scam you because there are no applicable laws. You just have to tighten security yourself by having strong passwords, 2FA, offline wallet, using escrow to prevent being hacked or scam. This is why many people are still doubtful about the cryptocurrency because they want to be secured in case there are some things that will happen unfavorable to them.

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November 24, 2017, 08:25:32 AM
 #20

Is bitcoin has consumer protection?

I haven't heard of bitcoin consumer protection ever ! Not even in the countries which have legalized bitcoin .
Governments don't even want to legalize bitcoin , so having a consumer protection is a far- off thing . Everyday a lot of cases of theft of the private keys comes to my knowledge but there is no particular investigation for this offense . This obviously is a offense in the eyes of the users but that is not recognized by the law .
Even if it recognized , getting any protection is very hard in case of bitcoin .                                                                       
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