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Author Topic: Powerbet.io is cheating their clients  (Read 215 times)
lusidra88
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March 12, 2017, 01:42:46 PM
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Hello!

Powerbet.io regularly use to cancel already accepted and also won bets without reasonable cause. (especially asian handicaps)
When I asked them what is the reason, they have standard answer: Your bet ID XXXX was cancelled because the displayed odds were erroneous (inverted asian handicap). In my opinion inverted asian handicaps is, when you find some error and instead of handicap, for example -10.5 you placed a bet +10.5 handicap. Powerbet.io also confirmed that I understand term "inverted asian handicap" correctly.

So the thing is that powerbet.oi try to impress me, that my bets were placed on inverted asian handicap, but I know for sure, that handicaps were correct and all other world bookies offered the same line. I do not know, maybe, powerbet.io is confused of understanding + and - handicaps.

One example:
My bet on Lukoil Academia -10 handicap has to be won, but is canceled  http://clip2net.com/s/3ImMCUY
Powerbet.io explanation was I bet on handicap +10, not -10, but in my image clearly visible that handicap was -10.
Match result: http://www.flashscore.com/match/dKwEu4l1/#match-summary
 
2nd exapmle:
My bet: http://clip2net.com/s/3ImMLML
I bet on handicap +8.5, but they try to impress me that there were the error, and I put bet on inverted asian handicap...
Match result: http://www.flashscore.com/match/rLuvPQtO/#odds-comparison;asian-handicap;ft-including-ot

3rd example:
There are handicaps before I placed bets in powerbet.io: http://clip2net.com/s/3ImMRvy
You can compare with other bookies: http://www.flashscore.com/match/ARen4Dda/#odds-comparison;asian-handicap;ft-including-ot
Bets on this match also were canceled and reason was: odds were erroneous (inverted asian handicap).
Are you serious?Huh

Do you understand what I wanted to say? It is real cheating and scam... What is more, I sent them a lot of print screens of prove that my bets were placed correctly, but they ignore me and do not answer to my e-mails. Does anyone can help to solve this problem. All refunded bets have to be calculated regarding match result.


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lusidra88
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March 12, 2017, 01:51:50 PM
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E-mails from Powerbet.io:

Hi,
The handicap was reversed on both your bets. The odds you bet on were for minus handicap, while your bets were showing plus handicap. It was our error and the bets were cancelled accordingly.
Kind regards,
PowerBet Support


The question is: are they really think that in every 2nd basketball match they have reversed handicaps??? So many errors? Yo have to understand that it is not possible!
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