Hello!
Powerbet.io regularly use to cancel already accepted and also won bets without reasonable cause. (especially asian handicaps)
When I asked them what is the reason, they have standard answer: Your bet ID XXXX was cancelled because the displayed odds were erroneous (inverted asian handicap). In my opinion inverted asian handicaps is, when you find some error and instead of handicap, for example -10.5 you placed a bet +10.5 handicap. Powerbet.io also confirmed that I understand term "inverted asian handicap" correctly.
So the thing is that powerbet.oi try to impress me, that my bets were placed on inverted asian handicap, but I know for sure, that handicaps were correct and all other world bookies offered the same line. I do not know, maybe, powerbet.io is confused of understanding + and - handicaps.
One example:
My bet on Lukoil Academia -10 handicap has to be won, but is canceled
http://clip2net.com/s/3ImMCUY Powerbet.io explanation was I bet on handicap +10, not -10, but in my image clearly visible that handicap was -10.
Match result:
http://www.flashscore.com/match/dKwEu4l1/#match-summary 2nd exapmle:
My bet:
http://clip2net.com/s/3ImMLMLI bet on handicap +8.5, but they try to impress me that there were the error, and I put bet on inverted asian handicap...
Match result:
http://www.flashscore.com/match/rLuvPQtO/#odds-comparison;asian-handicap;ft-including-ot3rd example:
There are handicaps before I placed bets in powerbet.io:
http://clip2net.com/s/3ImMRvyYou can compare with other bookies:
http://www.flashscore.com/match/ARen4Dda/#odds-comparison;asian-handicap;ft-including-otBets on this match also were canceled and reason was: odds were erroneous (inverted asian handicap).
Are you serious?
Do you understand what I wanted to say? It is real cheating and scam... What is more, I sent them a lot of print screens of prove that my bets were placed correctly, but they ignore me and do not answer to my e-mails. Does anyone can help to solve this problem. All refunded bets have to be calculated regarding match result.
