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[ar9]

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[7788bitcoin]

I am not sure if using a VPN service is the best way to assess your online wallet or exchange accounts. Perhaps the security of the VPN service is questionable...

[~Bitcoin~]

VPN will change your IP by bouncing traffic which can easily be detected by exchanges like poloniex. And as regulated trading platform polo have to put KYC policy so it is not quite surprising to see them asking for your personal documents just for using VPN.

Hope you have all necessary documents to provide them, if all documents are real you may get your account unlocked.

Here is polo ANN https://bitcointalk.org/index.php?topic=420836.0 where you can share your story rather than in this section.

[Pattberry]

I am not sure if using a VPN service is the best way to assess your online wallet or exchange accounts. Perhaps the security of the VPN service is questionable...

That's a valid concern if you're using a suspect service, but I am using a reputable one.  You're putting the same trust in your ISP provider when you use exchanges.  If the exchange is secure, using HTTPS, you're fine.  I am not a total tin-foil hat, I just draw the line at giving people ultimatums (give us your passport number, or you're not getting your crypto).

I do think that Poloniex is having some suspicious about your activity and with the coins you transferred and it has nothing to do with the use of a VPN because the idea behind a digital currency is to have the freedom of not exposing your real identity unless you are dealing with fiat cash ,i am using a VPN and i never had a problem with them and so is the reason i am assuming this.

[Senor.Bla]

I always wonder what gives them the right to keep your coins. What happens to those if they are not returned to you?

[ultimatesky]

VPN will change your IP by bouncing traffic which can easily be detected by exchanges like poloniex. And as regulated trading platform polo have to put KYC policy so it is not quite surprising to see them asking for your personal documents just for using VPN.

Hope you have all necessary documents to provide them, if all documents are real you may get your account unlocked.

Here is polo ANN https://bitcointalk.org/index.php?topic=420836.0 where you can share your story rather than in this section.

Yeah, I made a post there.  Just thought I'd post this here for exposure and so that if someone googles, Poloniex and personal information, this may get a hit.  It's disturbing.

I had my account verified some time ago, and my withdrawals were not stopped. Just limited to 2k. The verification process is hard, they want to see your face + ID readable. so I had to sent that 2 times. But after that I was settled.

So just sent the documents (like your plan was) and wait it out.

[FiendCoin]

Not sure where to go with this one, so I thought it would be appropriate here as a PSA.

I use a VPN service.

I signed up with Poloniex and deposited a fair amount of BTC.  I only transact using crypto, no fiat.  I exchanged some BTC for ETH, withdrew some of it, but then my account got locked down and I was told to link my other accounts (I have none).  I have a dedicated IP address, so it's not shared.

Poloniex is now telling me to verify my account at level 2.  They would like my passport number, pictures of my ID, all of my personal information, all because I use a VPN.

Based on what I am told, they will not allow me to withdraw until I have provided such information. 

Not passing judgment on their site, or looking for an argument here, just wanting to highlight that if you use a VPN and are concerned about your privacy, do NOT use Poloniex under any circumstances.

I'll edit this if they change their stance.

The days of anonymous transactions is coming to an end. World governments were never going to allow it forever. All cryptos built around anonymity will not survive, such as Zcash. Anyone who thinks different is deluding themselves. My advice, get use to it. Verify and move on.

[SONG GEET]

I always wonder what gives them the right to keep your coins. What happens to those if they are not returned to you?

Coinbase and Xapo are known for keeping their users coin after freezing their account but haven't heard any similar  case for poloniex till now. So if OP provide them all they want, there should be no issue to get back what he have deposited there.

[eddie13]

TUXexchange, being legally incorporated in Canada, and dealing with no fiat, does not require any sort of ID verification and imposes absolutely no limits 100% legally due to not being any sort of "money" transmitter..

Use a VPS or TOR, whatever you want, doesn't mater, no ID-No limits, 100% legal and legit 1st world cryptocurrency exchange with non-anon owners legally accountability under Canadian law..

[dfd1]

Poloniex probably run out of nonexistent money for their shitcoin pumps and become next Mt.Gox. Good luck with withdrawals. If they don't have coins "delays" and "security checks" awaiting all users before "hacker attack" appear and they officially go offline.

[c789]

Use a peer-to-peer exchange like https://bitsquare.io/

[Joel_Jantsen]

Poloniex is now telling me to verify my account at level 2.  They would like my passport number, pictures of my ID, all of my personal information, all because I use a VPN.

Ask them to fuck themselves.How many bitcoins were involved here ?
If this isn't that FBI crap,I don't know what is.Exactly opposite of what bitcoin was meant for.What's wrong with using a VPN ,did you ask them that ? Commercializing the fuck out of bitcoin.

[bitcoin-shark]

vpn change your ip adress number that break poloniex rules,also using vpn it s not so sure

[Alesis]

I always wonder what gives them the right to keep your coins. What happens to those if they are not returned to you?

I suspect their terms and conditions allows them to hold the coins.  I wonder if this practice would hold water through the justice system though.  Not that I intend to pursue anything legally, but if someone had some serious coins locked there...

Obviously their terms and conditions allow them to hold the coins at will because what warrants them holding your coins is based on their view of what is suspicious activity and this could literally be anything at all.

[Senor.Bla]

I always wonder what gives them the right to keep your coins. What happens to those if they are not returned to you?

I suspect their terms and conditions allows them to hold the coins.  I wonder if this practice would hold water through the justice system though.  Not that I intend to pursue anything legally, but if someone had some serious coins locked there...

Obviously their terms and conditions allow them to hold the coins at will because what warrants them holding your coins is based on their view of what is suspicious activity and this could literally be anything at all.

So i can just open up my own exchange and write in the terms and conditions, who nobody reads, that i can keep all the coins and then proceed to do so. I feel like this would cause some trouble.

[monsanto]

Poloniex probably run out of nonexistent money for their shitcoin pumps and become next Mt.Gox. Good luck with withdrawals. If they don't have coins "delays" and "security checks" awaiting all users before "hacker attack" appear and they officially go offline.

Oh man, I hope not.  I hope it's just them being careful, which is good.  It's only a matter of time before the feds come a-knockin' at Polo's door.  It's for the best that they keep some kind of minimial KYC/AML laws so they don't get shut down.  Too many coins could be destroyed if something ever happened to that place.

[AngryDwarf]

Poloniex probably run out of nonexistent money for their shitcoin pumps and become next Mt.Gox. Good luck with withdrawals. If they don't have coins "delays" and "security checks" awaiting all users before "hacker attack" appear and they officially go offline.

Oh man, I hope not.  I hope it's just them being careful, which is good.  It's only a matter of time before the feds come a-knockin' at Polo's door.  It's for the best that they keep some kind of minimial KYC/AML laws so they don't get shut down.  Too many coins could be destroyed if something ever happened to that place.

It's possible that a lot of exchanges have been asleep whilst they are busy listing ICO's. Most of my BTC exchange withdrawals over the last few months have cost the exchange money, as their withdrawal fee they have charged has been less than the fee that they put on the transaction.

[n691309]

I use a VPN service.

I signed up with Poloniex and deposited a fair amount of BTC. I only transact using crypto, no fiat. I exchanged some BTC for ETH, withdrew some of it, but then my account got locked down and I was told to link my other accounts (I have none). I have a dedicated IP address, so it's not shared.

Poloniex is now telling me to verify my account at level 2. They would like my passport number, pictures of my ID, all of my personal information, all because I use a VPN.

Based on what I am told, they will not allow me to withdraw until I have provided such information.

There are 2 things that I understand here, first it's not bad to use a VPN for these services but the bad part of this is that if other people use VPN too then you might have used the same IP as someone else to login in their website which the system sees that there are more than 1 account from the same IP which poloniex does not allow, or you have to link them to have the overall same limit like in one account. What is left is to verify your account, unfortunately, there is no other choice.

[carlfebz2]

I use a VPN service.

I signed up with Poloniex and deposited a fair amount of BTC. I only transact using crypto, no fiat. I exchanged some BTC for ETH, withdrew some of it, but then my account got locked down and I was told to link my other accounts (I have none). I have a dedicated IP address, so it's not shared.

Poloniex is now telling me to verify my account at level 2. They would like my passport number, pictures of my ID, all of my personal information, all because I use a VPN.

Based on what I am told, they will not allow me to withdraw until I have provided such information.

There are 2 things that I understand here, first it's not bad to use a VPN for these services but the bad part of this is that if other people use VPN too then you might have used the same IP as someone else to login in their website which the system sees that there are more than 1 account from the same IP which poloniex does not allow, or you have to link them to have the overall same limit like in one account. What is left is to verify your account, unfortunately, there is no other choice.

I hear ya, and like I said, I understand that Polo may require me to submit my info, it's just infuriating and I want others to be wary.

Thanks for this information and i think this thing doesnt only happen to you but some experienced this on the past which i could remember too they use VPN and when they do the same process/steps of yours their account have been locked and asked for supporting documents.It maybe really irritating but we cant do anything about it if you dont obey then say goodbye to your bitcoin.

[Ipwich]

Thanks for sharing your problem, I once use VPN when I access my account in Polo but I have not remembered I experience the same problem like you. I do not have a dedicated IP as well since I am only using a prepaid service of different internet service provider in my country.
What I can suggest is just to comply with their requirements if that is not a big hindrance for you, if that amount is really a decent one then you have to give up your confidentiality. It's up to you mate which would you sacrifice.