Hi everyone,
Long time lurker, first time poster here!
I have been trying to buy some BTC using my CC. Its hard to find somewhere to do this for obvious reasons, so decided to go with Coinbase since they are legit and concerned about handing my CC (and ID) out to random exchanges. My ID is accepted fine so its not that.
When I have tried making a purchase, it seems to go through ok but the status stays on "Pending". Then after sometime the transaction simply disappears and my "weekly limit for CC purchases" gets reset back to £500.
I have tried purchasing 5 times now, using 2 different Cards from 2 different banks!
Obviously this is completely legit, these are my cards and I have provided my ID, which they seem to have accepted fine.
I have tried sending them a support ticket, however, I get a message saying they are basically flooded with support requests and it will likely take a week to respond!
Is this a common problem with Coinbase? Has anyone got any advice? Can anyone recommend any good/legit exchangers that I can buy BTC with my CC?
Thanks in advance
First of all, congratulations on getting an account and posting here!
I haven't experienced any issues with Coinbase, your issue certainly seems very weird. Have you talked to your bank yet? It is likely that there is an issue perhaps with your credit card(but again, you said you tried with two different bank's cards).
Has any amount been deducted from your end from yoru credit card?
If yes, then request a chargeback asap, because the transactions have disappeared. If no, then all you can do right now is wait for Coinbase support and hope for the best.