paper-wallet questions

[joe1234]

Hello

I bought two times Bitcoins (for 100$ and 100$) on an ATM (but i did not yet deceide which wallet software to use/install... but probably Mycellium)


The first time the paper wallet with Spend/Private Key QR and Load/Public Key QR was printed out without even inserting the money into the ATM machine, after feeding the ATM with 100$ a  "Buy Crypto Receipt" was printed out.

The second time i inserted the 100$ into the ATM,  only the paper wallet with Spend/Private Key QR and Load/Public Key QR was printed out BUT without "Buy Crypto Receipt" .... :-(


Questions:
- Why a paper wallet is printet out without feeding the ATM with Fiat Money?

- why after the 2 purchase, no  "Buy Crypto Receipt" was printed out? Are my 100$ lost?



Thank you for every feedback in advance!

Joe

[Velkro]

Questions:
- Why a paper wallet is printet out without feeding the ATM with Fiat Money?

- why after the 2 purchase, no  "Buy Crypto Receipt" was printed out? Are my 100$ lost?

Theese are questions to ATM operator. Contant him, there should be contact info on ATM itself.
Noone will know this, because we don't know what company ATM it was.

[etherparty]

Which Bitcoin ATM did you use? Check the brand and if they have a website then find either a support page to contact them or instructions on how their service works.

As a test you could import the private key printed on the paper wallet into a bitcoin wallet and see if funds come along with it.