HexPay never receieved payment...

[hexpaynopay]

So I've sold a few items thru hexpay and always gotten the coin directed to my wallet after a few confirmations. Today I have a payment for $250 that never made it to my wallet. It shows many confirmations in the original wallet that hexpay gave the buyer but it has not forwarded to my address like the other payments have. It's just stuck there.

I wrote a support ticket but never heard back yet. Someone please advise.

[Colt22]

The support sometimes take days you wait for some days to hear from them and if you do not get any response from them then you start a scam accusation against them so at least other people will stay alert with the issues from their services.

[xusxuquade]

So I've sold a few items thru hexpay and always gotten the coin directed to my wallet after a few confirmations. Today I have a payment for $250 that never made it to my wallet. It shows many confirmations in the original wallet that hexpay gave the buyer but it has not forwarded to my address like the other payments have. It's just stuck there.

I wrote a support ticket but never heard back yet. Someone please advise.

what is hexpay, ponzi site or name new altcoin
is only ponzi site , if you investment must ready lost youre mone, because ponzi site only wait to scam

[bL4nkcode]

what is hexpay, ponzi site or name new altcoin
is only ponzi site , if you investment must ready lost youre mone, because ponzi site only wait to scam

That site is not a ponzi. Why dont you try to find it by yourself? There is google and he can give an answer anything you ask.

 Hexpay is a marketplace with autobuy system. And the issue of OP he is seller on this site and only you can do is wait till the support reply or you can contact this user https://bitcointalk.org/index.php?action=profile;u=961637 I dont know this user if he is the owner of this site but he has this thread https://bitcointalk.org/index.php?topic=1805534.0. Try to contact him and his last active was this april 14.

[Hazir]

AFAIK they are not scam site but a website which offers autobuy service, users can list whatever they want.
You need to be warned that sites like these can't protect you fully as they won't offer escrow service and only can remove proven scams.
But that is not the case here - as Op said he received money to his HexPay wallet, so there are 2 options:

1. They system failed to rebroadcast transaction, it will be fixed on its own.
2. Hexpay is going rouge - rather unlikely eventuality.

Either way, only support of HexPay can help you.

[hexpaynopay]

another payment gone missing after 20 hours...

hexpay is exit scamming?

[amacar2]

hexpay is exit scamming?

It looks like but have you contacted owner of hexpay ? His profile https://bitcointalk.org/index.php?action=profile;u=961637
He was last seen on Apr 14th so there is still a chance that he will come back to this forum and may respond to your problem.

Why don't you try other alternatives like https://satoshibox.com/

[hexpaynopay]

yah i tried contacting them.... wtf?

anyone else having issues getting their money right now?