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Author Topic: Betcoin.ag - Problemas con el acceso / Access issues  (Read 376 times)
Soy Poker (OP)
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April 23, 2017, 12:23:17 AM
 #1

Hello Bitcointalk community
I've come to warn you of something troubling.
Betcoin can block access for no reason. And indefinitely.
And do not know or do not want to offer a solution.

since a few days ago
I can not access my funds
Fortunately. they are few. Just a few euro of my referrals.

I have sent tikets numbers to support. Twitts DM
And nothing. The days continue And I can not access my funds.
Even they have asked me for another email. Email that I have sent.
And my access is still blocked.

instead. I receive support emails.
I do not receive confirmation messages.
But I get your answers ... weird ...

Customer service is slow and unhelpful.
Is subreal. That keep an account locked for no reason.

You think.

And if I had 200 € ... would it have to be like my 200 € blocked indefinitely without reason? And if they were 1000 € ...?

Now I know I DO NOT want to have money inside betcoin. I do not know when I could have it.

If you have large quantities inside. Be careful. Just like my access does not work for no reason. Could be now Your access the one that stopped working. And your money would be blocked indefinitely. And I warn you, that support will not work ...

Greetings.

************

Hola comunidad de Bitcointalk
Vengo a avisaros de algo preocupante.
Betcoin te puede bloquear el acceso sin motivo. e indefinidamente.
y no sabe o no quiere ofrecer solucion.

desde hace varios dias
No puedo acceder a mis fondos
por suerte. son pocos. apenas algún euro de mis referidos.

He enviado numeros tikets a soporte. twitts DM
Y nada. los dias continuan. y no puedo acceder a mis fondos.
incluso ellos me han pedido otro email. email que he enviado.
y mi acceso sigue bloqueado.

en cambio. recibo los email de soporte.
No recibo los mensajes de confirmación.
pero recibo sus contestaciones... raro...

la atención al cliente es lenta e inutil.
es subreal. que mantengan una cuenta bloqueada sin motivo.

vosotros pensar.

y si tuviera 200€... ¿tendría que estar como mis 200€ bloqueados indefinidamente sin motivo?¿y si fueran 1000€...?

Ahora se que NO quiero tener dinero dentro de betcoin. No se cuando podría disponer de el.

Si teneis grandes cantidades dentro. ser cuidadosos. igual que mi acceso no funciona sin motivo. podria ser ahora. vuestro acceso el que dejara de funcionar. y vuestro dinero  quedara bloqueado indefinidamente. y ya os aviso, que soporte no funcionara...

saludos.
numanoid
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April 23, 2017, 12:52:58 AM
 #2

Hello Bitcointalk community
I've come to warn you of something troubling.
Betcoin can block access for no reason. And indefinitely.
And do not know or do not want to offer a solution.
No need to warn us again, we already knew if Betcoin.ag is a shit scam site. Regarding your problem, try post on their ANN thread https://bitcointalk.org/index.php?topic=1616139.0 Just hope you can get your money back, but it seems the chance is nearly 0.

Anyway, did you broke one of their rules, maybe?
Soy Poker (OP)
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April 23, 2017, 12:59:32 AM
 #3

Hello Bitcointalk community
I've come to warn you of something troubling.
Betcoin can block access for no reason. And indefinitely.
And do not know or do not want to offer a solution.
No need to warn us again, we already knew if Betcoin.ag is a shit scam site. Regarding your problem, try post on their ANN thread https://bitcointalk.org/index.php?topic=1616139.0 Just hope you can get your money back, but it seems the chance is nearly 0.

Anyway, did you broke one of their rules, maybe?


 Cry I did not know
Ayiranorea
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April 23, 2017, 01:34:48 AM
 #4

Technical issues often happens with websites. I have used it and haven't​ encountered any issue since my start. If something happens too you could find a solution through the support team, if you haven't got any solution from them then you could get the suggestion of the forum members. This is something just trying to ruin the reputation of the gambling websites, which should never be done.

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Qartada
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April 23, 2017, 01:36:44 PM
 #5

Technical issues often happens with websites. I have used it and haven't​ encountered any issue since my start. If something happens too you could find a solution through the support team, if you haven't got any solution from them then you could get the suggestion of the forum members. This is something just trying to ruin the reputation of the gambling websites, which should never be done.
Betcoin appear very much like selective scammers though.  They withhold Bitcoin for little reason and their customer support is terrible, plus they've had scam promotions and giveaways as I recall.


Also, Soy Poker:  you can use the Spanish local board if you'd like to talk Spanish as well.

BetcoinPoker
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April 24, 2017, 03:08:10 PM
 #6

I post it here at the suggestion of another user / lo publico aqui por indicacion de otro usuario


Your account isn't even blocked and was never blocked. You are not receiving the confirmation email to your email address to confirm your IP and we need a new email address for you which we have explained in all tweets, tickets etc. We have also stated since you are having so much trouble with this, you may create a new account and we would transfer everything from the first account to the second account.

Lastly, the funds in your account at the moment are zero but you will earn from your affiliates so it is important that we get a good email on this account so you can log back in. We have not had anyone have this extended problem with the security system that was designed to keep our account very secure, but we will certainly get you taken care of.  Once we get you back in there will be a bonus waiting for your inconvenience.

Please comment in your ticket. 
____
Su cuenta ni siquiera está bloqueada y nunca se bloqueó. Usted no está recibiendo el correo electrónico de confirmación a su dirección de correo electrónico para confirmar su IP y necesitamos una nueva dirección de correo electrónico para usted que hemos explicado en todos los tweets, boletos, etc También hemos dicho que usted está teniendo tantos problemas con esto, Puede crear una nueva cuenta y transferiríamos todo de la primera cuenta a la segunda cuenta.

Por último, los fondos en su cuenta en el momento son cero, pero usted ganará de sus afiliados por lo que es importante que obtengamos un buen correo electrónico en esta cuenta para que pueda volver a entrar. No hemos tenido a nadie tiene este problema extendido con el Sistema de seguridad que fue diseñado para mantener nuestra cuenta muy segura, pero sin duda te cuidará. Una vez que te vuelva a entrar habrá un bono esperando su inconveniente.

Por favor, comente en su boleto.

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BetcoinPoker
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April 24, 2017, 03:33:07 PM
 #7

Soy Poker, we are now calling on the community to assist and get you taken care of.  You just need to provide an email address like everyone else that will receive our security confirmation emails as we have explained but we want to get you taken care of asap so we are offering the following.  Additionally, though you have no funds in the account now, you may earn in the future off your referrals so it is important to get this done asap.

Help Betcoin Player kam Access Account and Earn Daily Coin Step 3 Ticket

https://www.betcoin.ag/help-betcoin-player-kam-access-account-and-earn-daily-coin-step-3-ticket

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BetcoinPoker
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April 24, 2017, 06:05:14 PM
 #8

Soy Poker, we are now calling on the community to assist and get you taken care of.  You just need to provide an email address like everyone else that will receive our security confirmation emails as we have explained but we want to get you taken care of asap so we are offering the following.  Additionally, though you have no funds in the account now, you may earn in the future off your referrals so it is important to get this done asap.

Help Betcoin Player kam Access Account and Earn Daily Coin Step 3 Ticket

https://www.betcoin.ag/help-betcoin-player-kam-access-account-and-earn-daily-coin-step-3-ticket

Soy Poker, glad to see you are back into your account.  No changes were made to your account to get you back in.  michigan1 & OMGBartSimpson thank you for reaching out and assisting our long time player. He was able to access the email and login. We have awarded you a Step 3 ticket for your assistance. Good luck.

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