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April 25, 2017, 02:10:04 PM |
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I have $23,000 in Edgedale and have reached my 6 month minimum trade period required to qualify for my bonus. Michael Smith was appointed as my new broker around Christmas and he only contacted me once to push for a further investment which I refused. Then he disappeared and ignored all my further numerous attempts to contact him. Prior to placing my withdrawal request on 1 March, I sent an email to every address that I have at Edgedale forbidding any further trade on my account. I tried repeatedly to get assist from Support. They started out by saying Michael Smith would contact me. When that turned out to be fruitless they asked for 36 - 48 business hours to investigate - that was weeks ago and since then Support has now joined the ranks of my broker - they are just ignoring my emails and my telephone enquiries render nothing. Where do I turn? Doesn't this qualify as theft?
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