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Author Topic: [HELP] Bitcoin Core application requested the Runtime to terminate  (Read 806 times)
Text (OP)
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April 26, 2017, 10:00:03 AM
 #1

Bitcoin Client Software and Version Number: v0.14.0
Operating System: Windows 7 Ultimate 32-bit
System Hardware Specs:
Intel(R) Core(TM)2 Duo CPU T7700 @2.40GHz; 4GB RAM
Local Disk C: 22.7 GB free
Local Disk D: 19.4 GB free

Description of Problem: Every time I run the application and when it is in the middle of synchronizing, an error is prompting (as shown in the screenshot)
Quote
This application has requested the Runtime to terminate it in an unusual way.
Please contact application's support team for more information.
Any Related Addresses: none
Any Related Transaction IDs: none
Screenshot of the problem: http://imgur.com/a/DeJom
Log Files from the Bitcoin Client: (I don't know how to get this)

Thank you in advance, I know you can help me regarding this issue.

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achow101
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April 26, 2017, 01:04:36 PM
 #2

Bitcoin Core is running out of memory since you only have 4 GB of RAM. Try upgrading to Bitcoin Core 0.14.1 which has reduced the memory usage in order to run on lower RAM systems.

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April 26, 2017, 02:02:17 PM
 #3

One other thing to consider in addition to the RAM issues is this, particularly since it is more than 3 years behind (based on the screenshot):
Quote
Local Disk C: 22.7 GB free
Local Disk D: 19.4 GB free

Where do you have the block chain stored?  If on a different disk than C or D, then that could be fine depending on the space it has.  If it is on C or D, you may have a problem at some point there too.
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April 26, 2017, 02:57:45 PM
 #4

Maybe also take a look at the debug.log file. It may contain some helpful bug tracking information on this.

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April 27, 2017, 01:03:27 PM
 #5

What is the right/proper or advisable way on upgrading? Should I uninstall first the previous version before installing the latest version or the other way which is installing the latest version without uninstalling the previous one?

Sorry but I don't know how to locate the log files.

Thanks guys for the response.

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April 27, 2017, 01:29:33 PM
 #6

The log file is in the folder of your client.

You can download the client as *.zip file and then you only need to extract it. In that case, you would need no uninstall, you can just run it out of the "./bin" folder

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April 27, 2017, 01:30:55 PM
 #7

What is the right/proper or advisable way on upgrading? Should I uninstall first the previous version before installing the latest version or the other way which is installing the latest version without uninstalling the previous one?
Just download the installer and run it. There is no need to uninstall previous versions; the new version will overwrite the old one. No data will be lost and you will not need to redownload the blockchain. As usual, you should backup your wallet file just in case, but there shouldn't be anything that effects that.

Sorry but I don't know how to locate the log files.
All of Bitcoin Core's data (including log files) are at %appdata%/Bitcoin. Type that into the bar for the file explorer and it will take you to the datadir. The debug.log file is the file that we need to see.

You can also get the debug.log file by going to Help >Debug Window. In the main Info tab, there is a button that will let you open the debug.log file too. It also gives you the full path to the datadir.

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