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Author Topic: SoftSwiss & Direx  (Read 649 times)
0wner (OP)
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April 28, 2017, 11:52:14 AM
 #1

We have long been clients of softswiss.
For 2 years of work we have accumulated a lot of questions to them. Which are associated with non-fulfilled obligations According to the concluded contract.
Managers, technical department, director of the company Ivan, systematically sabotage the development of our project. I think. They do this because they have monthly mandatory substantial contributions. And one manager can work not several projects.One team serves many projects but does not give all customers due attention.
So for softswiss it is advantageous to do so that customer projects develop slowly. And at a time when evolving contributions have been made every month
Those answers that they give us are not adequate and not comparable with the conduct of serious business.
I see that there is only one option - to write a complaint to the court of Curacao, but I'm not sure that they will give an adequate assessment of what's going on Because they are probably far from technical and marketing nuances
game-protect
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April 28, 2017, 05:52:45 PM
Last edit: August 17, 2017, 08:52:34 PM by game-protect
 #2

Who is the operator of SoftSwiss in Curacao?

The lawyer will prepare the court case in a way the court is able to understand it.

If you are looking for a good lawyer in Curacao, let me know?

0wner (OP)
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May 03, 2017, 11:31:28 AM
 #3

The fact is that the company takes 30000-50000eur does not comply with the terms of the contract, and when you start something to demand they send you to court on the island of Curacao

I believe that such a platform as casinomeister for that and created to solve such things, and not on the island of Curacao.

We will provide a lot of evidence and facts if there is arbitration, as well as if CEO OF SOFTSWISS N.V & DIREX N.V confirms his consent to a public review
What is there to say, they do not even have the support of the present as on all normal companies.
customer
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May 09, 2017, 10:22:04 PM
 #4

You paid 30000 - 50000 Euro to them and they do not deliver the promised service?

Yes, if they do not comply with the terms of the contract, you can go to the court in Curacao. But you would need to find a good lawyer (Game Protect know), because most lawyers work for the gaming industry there. So they take your money, but basically work against you... Court fee in Curacao is 1% of the claim with a minimum of US $375.-  

Casinomeister will only try to speak with SoftSwiss or Direx (still not sure who your contract partner is). If SoftSwiss or Direx is not willing to solve the issue, that's it. Casinomeister will not start a court case and they will not pay your lawyer and court fee.




Why pay someone? It is necessary at the forum to simply listen to both sides and make a decision! If softswis are not right then to announce this at all gaming forums! The target audience should know who is dealing with they

I have contracts with two companies Softswiss N.V and Direx N.V

Thanks for your maintenance and useful information Wink
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August 19, 2017, 09:38:22 AM
 #5

How much does Direx N.V. charge per month to operate under their license?
twixkingdom3
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February 10, 2021, 08:27:00 AM
 #6

hi so I recently saw your post about having trouble with Softswiss for two years and you were thinking of going to court with it? Did you ever end up doing it? I was considering to start working with them but all I see all over the internet is that they are shit at customer service and have tons of bugs in their software. id appreciate to talk to you and hear about your experience in depth. Thanks man
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