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Author Topic: Help Blockchain verification email not received. I can't login without it.  (Read 4161 times)
morkee (OP)
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May 01, 2017, 03:35:26 PM
 #1



Today is the first day that I tried to login at blockchain and they always send a link in an email and then you use it and it lets you in. Today, nothing was sent...so I tried to login again to see if it was just a glitch and again the little popup says to check email for the link and still no link.

Can anyone help me on this?

Have I been hacked?

Is this a hopeless situation?

Any insight will help.

Thanks
tabas
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May 01, 2017, 11:45:47 PM
 #2

Have I been hacked?

I don't think that you have been hacked, have you ever tried to checked out the spam folder and others folder of your email? Sometimes their email are being sent through there and I'm also experiencing that type of delay. And try to refresh maybe it's just a delay.

Is this a hopeless situation?

Of course no, if my suggestions didn't work then you can simply contact their support and they are going to email you with possible solutions.

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x4
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May 02, 2017, 02:05:14 AM
 #3

Many blockchain's user encountered this issue but all of them got solved so you only have to do is to wait, if you follow already what @tabas posted above, then waiting can be applied or contact their support but I  dont think if they will replied you immediately about your issue.
btccashacc
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May 02, 2017, 05:59:52 AM
 #4

Well this is strange, i think you might contact their costumer service ( i wish they will reply your ticket ). Make sure to check the email on spam or other folders on your account, have you changed the email addsress? if you didn't found that email and already wait for 24 hours i think you or someone has changed the email or the email you typed was wrong just my asumption cause i know they always send the email verification.
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May 02, 2017, 08:54:42 AM
 #5

if you are not using Gmail or Yahoo (or popular other good providers) you will experience problems receiving emails in general. try changing your email provider if that is the case, I have had terrible experiences like this. and the only thing you can do at this point is waiting 10 minute or so to see if you receive it (which I think you are already past that period) and then send their support a ticket and ask for help.

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batang_bitcoin
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May 02, 2017, 01:28:05 PM
 #6

I don't know if you are the one who are having trouble or it's a problem that is coming from blockhain itself. I have seen that many people here are experiencing the same problem And I guess the source of that problem is coming from blockchain's server. But did you tried the earlier suggestions? I think those are helpful.



 

 

 

 

 

 


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pinkflower
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May 07, 2017, 07:45:35 AM
 #7

I had this issue before but the problem is more on your email provider than Blockchain.info.

I have asked this question before but I havent received any reply, is it possible to remove Blockchain's email verification? Theres a link to unsubscribe in every email verification I get but Im still scared to click it. Cheesy
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May 07, 2017, 05:18:50 PM
 #8

I had this issue before but the problem is more on your email provider than Blockchain.info.

I have asked this question before but I havent received any reply, is it possible to remove Blockchain's email verification? Theres a link to unsubscribe in every email verification I get but Im still scared to click it. Cheesy
You can by enabling the 2fa using google autheticator  . Go to settings > security > scan the code and enter the 6 digit number . I don't think unsubscribing to their email is a good idea as it can help you when you in some security issues lile forgotten password,  updates if someone logges in etc.
I don't know if you are the one who are having trouble or it's a problem that is coming from blockhain itself. I have seen that many people here are experiencing the same problem And I guess the source of that problem is coming from blockchain's server. But did you tried the earlier suggestions? I think those are helpful.
It's not on blockchain because I just used it and the emails we're send in seconds right after I clicked the button .  Maybe Op can give us more details first like what is his email provider,  if he already cleaned the cookies and cache, checked the spam folder etc.

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pinkflower
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May 08, 2017, 10:41:40 AM
 #9

I have 2fa enabled but I still must click the email link sent by Blockchain. I dont mind another layer of security but sometimes its very annoying. Blockchain doesnt have a clear way of disabling it which makes it very frustrating.
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May 08, 2017, 12:38:07 PM
 #10

I have 2fa enabled but I still must click the email link sent by Blockchain. I dont mind another layer of security but sometimes its very annoying. Blockchain doesnt have a clear way of disabling it which makes it very frustrating.
Nah all this is for your benefit, for your information there are so many phising sites out there even some of them spoof in google sponsor results, imagine if they the hackers got your email and password but the blockchain disable this feature, i'm sure your bitcoin will be lost, as long as your email safe then your bitcoin will not be loose.Yeah I know there is 2fa feature but seems like blockchain wants their user stay safe either for those who enabled 2fa feature or not, extra protection is better isn't it?
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May 09, 2017, 05:26:06 PM
 #11

As an advice because is not the first time blockchain.info faces the same problem with verification and email clients I found very handy to use the corresponding android app which I had paired with the online wallet. Therefore one can use only a 4-digit pin and avoid these malfunctions. 
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May 09, 2017, 10:54:14 PM
 #12

I had this problem before. It was always solved itself. Sometimes verification email was simply delayed, sometimes it never appeared.
After couple hours, or a day verification email service was working with no problem. I have no idea what caused this issue.

It is either fault of automated email bot used by blockchain.info or mail provider. You may want to add <no-reply@blockchain.info> to your whitelist.
morkee (OP)
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May 13, 2017, 02:23:52 PM
 #13

Thanks for all the replies. issue was resolved. The verification email was sent a couple of hours after I posted here.


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December 06, 2017, 09:01:23 AM
 #14

I'm having the same problem  Cry I will wait
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December 11, 2017, 12:49:28 PM
 #15

I had the same problem. No need to panic, issue solved after 24 hours.
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