Sent ETH to Yobit ETC wallet by mistake

[CryptoManiacHen]

Hi Forum,

A mistake led me to sending ETH to Yobit's ETC wallet address.  Has this happened to anyone before?

Here are a few things that struck me as odd about Yobit.

1. I searched ETH in the wallet search bar, but ETC still showed up.  I realize ETC's full name is Ethereum Classic, but most exchanges will only show Ethereum when you search for ETH

2.  You need one BTC satoshi in your account to participate in the chat box.

3. I reached out to support and it took nearly a week to get a response.  I hadn't realized until after their response that I sent ETH to an ETC wallet.  Instead of offering suggestions to resolve the issue, they sent a response saying I had sent ETH to an ETC wallet and that's why my funds are not showing.  They closed the ticket.

I reached out to Exodus support which is where I sent my ETH from and they said that the exchange has full control of those ETH funds and that it would be possible for them to recover and refund them for me.


I have sent a follow-up to Yobit support.  I don't plan to use their exchange anymore after this experience.  Does anyone have any suggestions or advice for how to deal with them in trying to get back my ETH?  I sent 7 ETH so it's about $700 worth of ETH as I write this.

Oh, and I know I screwed up. I accept responsibility for that. I'm just kinda fascinated actually that they operate the way they do.


Thanks!

Hen

[xFiber]

I personally don't use yobit, I use poloniex for my trading. But at poloniex if you want to deposit a certain token you get a warning message that if you were to deposit a different coin it would be lost. Again I'm not sure if this applies to yobit as well but I think you might've lost your ETH.

[CryptoManiacHen]

Yeah I use Polo and Bittrex primarily, but I have a certain amount of funds that I use for more speculative tokens that are often on smaller exchanges.  Well, that was the idea at least.  Apparently, based on the analysis of the blockchain, Yobit has my ETH in their possession.  If I had sent it to a BTC address, it would be lost. But that's not the case with ETC.  The question now is whether Yobit will go about refunding it. 

I had found some other threads here where members talked about threatening to create a scam post or something to get Yobit to comply with an issue they were having. I'm not trying to go that route yet. I'll give them time. 

Agreed though. US-based exchanges like Polo and Bittrex are far better in most respects.

[joshy23]

Yeah I use Polo and Bittrex primarily, but I have a certain amount of funds that I use for more speculative tokens that are often on smaller exchanges.  Well, that was the idea at least.  Apparently, based on the analysis of the blockchain, Yobit has my ETH in their possession.  If I had sent it to a BTC address, it would be lost. But that's not the case with ETC.  The question now is whether Yobit will go about refunding it.  

I had found some other threads here where members talked about threatening to create a scam post or something to get Yobit to comply with an issue they were having. I'm not trying to go that route yet. I'll give them time.  

Agreed though. US-based exchanges like Polo and Bittrex are far better in most respects.

What did they tell you when you do a follow up? I don't see it in your post so I'm assuming they still haven't responded yet to you. I'm sorry but I didn't used yobit at all, I only trade in poloniex and so far I didn't encountered any issues. If they have your ETH funds then they should return it to you. I hope you get it back the soonest.

[e-coinomist]

1. I searched ETH in the wallet search bar, but ETC still showed up.  I realize ETC's full name is Ethereum Classic, but most exchanges will only show Ethereum when you search for ETH

ETH Ethereum https://coinmarketcap.com/currencies/ethereum/ is the valid coin. The other might not feature an equal life line length, but expire instead. The real developers are on ETH.
BTW https://coinmarketcap.com/exchanges/yobit/ trades both Ethereum variants. Did nothing popped up inside anyone of your Yobit wallets, one by the name ETH other ETC ? You have two there.

I reached out to Exodus support which is where I sent my ETH from and they said that the exchange has full control of those ETH funds and that it would be possible for them to recover and refund them for me.

Now I have to wager an educated guess: If Yobit created a fresh deposit address for explicitely your use, than they own a private key which could work on both chains, on ETH and on ETC chain? Doable to reimport into the other wallet manually?
I lack the knowledge how "parallel" both chains are operating by now. Before the fork all deposits had been on equal private keys.

[Ayers]

don't use yobit for big coins lik ETH zcash or dash, i use yobit only for scam coin with low value, and always check whatever address you just sent your coins, always double check this, yobit ltely is becoming very scammy, and i don't trust it anymore, this story also show that their support is atrocious, cryptopia for instance, have a much better support, they respond very quickly and solve your problem fast

[CryptoManiacHen]

Thanks.

They haven't responded to my follow-up. I sent it today so it will probably be a week before I hear anything.

I don't have anything in my Yobit account.  That ETH transaction was the first time I was sending crypto to Yobit. I was planning on selling for bitcoin and then buy a low priced coin. 

They have both the address for the ETC and ETH wallets. I think they have control of the funds. I'm surprised they didn't immediately offer to return them once they told me of the mistake.  That would be the next logical step. Instead, they simply said the reason you don't have it is because you sent them to an ETC wallet address. They closed the ticket.  Very weird.  I've never interacted with an exchange  with that kind of customer service.

[CryptoManiacHen]

Got a very odd response from Yobit....

2017-05-05 16:57:41 dominikherzog
activate code
It's from our insurance fund, code created by admin - 


After the dash they put some code.  Does anyone know what this means?

[CryptoManiacHen]

You guys won't believe this.  Yobit gave me an activation code and then a link to enter it which had gave me the full amount of my ETH from their insurance fund.  WTF.  Problem solved. I truly can't believe it.

[Zggdrasil]

You guys won't believe this.  Yobit gave me an activation code and then a link to enter it which had gave me the full amount of my ETH from their insurance fund.  WTF.  Problem solved. I truly can't believe it.

A really nice move from youbit, gz

[e-coinomist]

You guys won't believe this.  Yobit gave me an activation code and then a link to enter it which had gave me the full amount of my ETH from their insurance fund.  WTF.  Problem solved. I truly can't believe it.

Glad to hear about this outcome. Those codes are used on several platforms (BTCe on my memory does them, too) but I did not found the place where to redeem them. Been /en/yobicodes/ or similar.

Regarding their reputation..
They are listing each and every coin since it's their main bussiness model offering trade services for a small registration fee from coin developer. Of course that attracts a whole disarray of short lived projects. And a maintenance nightmare on keeping all wallets / blockchains in sync. Not to argue about the more shady coin devs who could publish backdoored wallet software that needs to be kept in a secure distance onto any serious deposit.
I am pricing that in. As a result, mostly spare money trades over there. Cant help it, that has become yobit's fate.

[gluedog]

You guys won't believe this.  Yobit gave me an activation code and then a link to enter it which had gave me the full amount of my ETH from their insurance fund.  WTF.  Problem solved. I truly can't believe it.

Awesome! I was feeling bad for you until I read you got your money back

[magneto]

Hi Forum,

A mistake led me to sending ETH to Yobit's ETC wallet address.  Has this happened to anyone before?

Here are a few things that struck me as odd about Yobit.

1. I searched ETH in the wallet search bar, but ETC still showed up.  I realize ETC's full name is Ethereum Classic, but most exchanges will only show Ethereum when you search for ETH

2.  You need one BTC satoshi in your account to participate in the chat box.

3. I reached out to support and it took nearly a week to get a response.  I hadn't realized until after their response that I sent ETH to an ETC wallet.  Instead of offering suggestions to resolve the issue, they sent a response saying I had sent ETH to an ETC wallet and that's why my funds are not showing.  They closed the ticket.

I reached out to Exodus support which is where I sent my ETH from and they said that the exchange has full control of those ETH funds and that it would be possible for them to recover and refund them for me.


I have sent a follow-up to Yobit support.  I don't plan to use their exchange anymore after this experience.  Does anyone have any suggestions or advice for how to deal with them in trying to get back my ETH?  I sent 7 ETH so it's about $700 worth of ETH as I write this.

Oh, and I know I screwed up. I accept responsibility for that. I'm just kinda fascinated actually that they operate the way they do.


Thanks!

Hen

Well you are a lucky bastard because usually what happens with Yobit is that you do something by mistake, you contact their support and they say nothing in return whilst new coins are getting listed every single day(shitcoins usually).

I guess it's because their search mechanism searches a part of the name of the coin, they're not the only ones that do it either - if you search up "ETH" on poloniex you'll get Tether, Ethereum classic and Ethereum.

Just take this as a lesson, don't do it again in future, you might not get a refund.

[Valt]

I've just done something similar. I accidentally sent TenX PAY tokens to my Ethereum wallet address at Yobit.

I'd just sent through some ETH to Yobit and got my tabs mixed up while using MEW to send some PAY tokens to Bittrex. 

I can see my PAY tokens in my Yobit Ethereum wallet, so I'm hoping they will have some way to send them back to my personal Ethereum wallet.

Just contacted their support, so fingers crossed.

[cointabo]

You may consider those coins as gone forever. No chance of recovery, sorry for the losses.

[Valt]

You may consider those coins as gone forever. No chance of recovery, sorry for the losses.

I am cautiously optimistic. I've contacted Yobit support and will wait for their response.

They are an ERC20 token so anyone with the private key for the wallet can send them anywhere.

I'll keep this thread updated on the outcome.

[BubbanCS]

It was satisfaction read this topic, because i made the same mistake
i hope the best

[Valt]

You may consider those coins as gone forever. No chance of recovery, sorry for the losses.

I am cautiously optimistic. I've contacted Yobit support and will wait for their response.

They are an ERC20 token so anyone with the private key for the wallet can send them anywhere.

I'll keep this thread updated on the outcome.

It has been almost a month and I still haven't even had a response to my ticket at Yobit.

[BubbanCS]

You may consider those coins as gone forever. No chance of recovery, sorry for the losses.

I am cautiously optimistic. I've contacted Yobit support and will wait for their response.

They are an ERC20 token so anyone with the private key for the wallet can send them anywhere.

I'll keep this thread updated on the outcome.

It has been almost a month and I still haven't even had a response to my ticket at Yobit.

Me too

[228LV]

Any news regarding yobit and tokens transfer ?