hi! Having issues with blockchain.info, big issues..
1. Can't login to one of my wallets. I have the identifier and the password, but when I try to login I get the message "error decrypting wallet". So it's like I have forgot the password.. But I know the password is correct.. Tried three different browsers, same error.. As far as I can see nobody has moved the bitcoins from my bitcoin address, so I don't think anyone hacked my account, the bitcoins are still there on this address I've been using. I can see this information using blockchain.info/address/*myadress*
I noticed that now you need to have a 11 letter password to create an account, my password only got less letters then that.
But the strange thing is that when I enter the password mnemonic on the forgot password page, blockchain returns my password, and as far as I can see it's correct, but I can't login and it's driving me crazy.. Have written a support ticket to blockchain.info but so far no answer, so I wanna see if anyone here knows about this problem..
2. Before when I had access to the wallet, I exported the private keys from blockchain, and choose to save it "encrypted", copied it to a text file, and then i renamed it wallet.aes.json and I tried dragging the file to the screen found on
https://blockchain.info/wallet/import-wallet , it asks for a password, but when I do that, blockchain.info says "No Private Keys Imported. Unknown Format or Incorrect Password" .. So how do I restore my wallet from backup I did??
3. I tried importing the private keys in encrypted format to another wallet that i still have access to as well, and I get the same "No Private Keys Imported. Unknown Format or Incorrect Password" error message.
3. I have saved my other wallets using the option "export unenctrypted".. How do I restore this information to the bitcoin client?? Have asked this many times, and nobody has been able to solve it, hope to find this information, I'm a bit freaked out about blockchain.info now and wanna know this in case something happens to blockchain.info